Nelson Morales | Page 3

For the most part all went well however after I drove away I saw that the tank was on empty. I was very disappointed at this. I had to make an emergency stop for gas. away I saw that the tank was on empty. I was very disappointed at this. I had to make an emergency stop for gas. More

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I love my new car ! Nelson was a great salesman, very patient,, And answered all questions, very good experience! , I will definitely recommend to my friends,, I have called back asking questions to Nel patient,, And answered all questions, very good experience! , I will definitely recommend to my friends,, I have called back asking questions to Nelson about my car , and he has been more than gracious answering all for me ! More

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Everything went very smooth even though the dealer is closed. Nelson was Very personable and pleasant to deal with. He set up a test drive for us to make sure that the car was right for us.. closed. Nelson was Very personable and pleasant to deal with. He set up a test drive for us to make sure that the car was right for us.. More

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This is the finest auto dealership I’ve ever experienced. Every aspect is well organized, customer oriented and top notch. The service department is extremely well run. Every aspect is well organized, customer oriented and top notch. The service department is extremely well run. More

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Excellent and prompt service. Staff is very friendly and patient. They gave a loaner car whenever I requested for one during service visits. Overall a great team. patient. They gave a loaner car whenever I requested for one during service visits. Overall a great team. More

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Was a great experience unbelievable staff and great deal . From the being to the end was so pleasant and couldn't of been happier. Recommended 100percent. Will never go anywhere else. . From the being to the end was so pleasant and couldn't of been happier. Recommended 100percent. Will never go anywhere else. More

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My Experience at MB of Massapequa was fantastic. I have been leasing from Mercedez for years and this was my first time at this dealership. I was very, very pleased with the service my car dealer, Nelson been leasing from Mercedez for years and this was my first time at this dealership. I was very, very pleased with the service my car dealer, Nelson Morales. provided. He got me such a great Lease deal and was always a cell phone call away for any further assistance I may have needed. He goes above and beyond any sales associate I have met. I did not meet the manager but I was so pleased that the manager agreed to the lease agreement I currently have with the car I am now driving. I am a very happy customer. Also, the delivery coordinator Christian L. Was very patient and took his time explaining what I needed to know. When I picked up my car, Nelson also mentioned that if I have any questions about my new car in the future that I could contact him and he will answer any of my inquiries. -Marietta Busa More

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I am so happy I decided to get a Mercedes-Benz from Massapequa. They were extremely accommodating and made sure I got the car I really wanted. Nelson was awesome and I am grateful I came. Happy Holiday Massapequa. They were extremely accommodating and made sure I got the car I really wanted. Nelson was awesome and I am grateful I came. Happy Holidays Mercedes-Benz Massapequa! More

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Nelson was very professional from start to end. He went above and beyond every step of the way. I had a bad experience at my previous dealer and considered going with a total different brand car. I starte above and beyond every step of the way. I had a bad experience at my previous dealer and considered going with a total different brand car. I started doing my research and decided to visit this dealer based on reviews. I visited the dealer late and Nelson said he will help me out. From the moment he met with me the entire deal was transparent. He asked me what I was looking for and what was most important to me. He told me he will do everything to meet or exceed my expectations and he did just that. His professionalism was apparent that he lead every deal by being customer obsessed. I would recommend everyone to ask for her Nelson he is very upfront and honest which is not expected in this industry especially stemming from my previous encounter with another dealer. He stayed late with me when I was picking up my car and followed up with me every step of the way. I am an elated and satisfied customer. More

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One Of the Top Dealerships on Long Island I purchased an S 500 in 2002 from Massapequa Mercdes and kept this car till 2015 The service was stellar and the people were always friendly and prof I purchased an S 500 in 2002 from Massapequa Mercdes and kept this car till 2015 The service was stellar and the people were always friendly and professional. Waiting for my car to be serviced was a pleasure. You can have snacks, shoot pool or just enjoy a comfortable atmosphere. I decided to try the BMW 750IL from a different dealership and I must say for 3-years it was difficult The car had low profile tires and I suffered 38 flat tires in 32 months... I was stuck on the side of roads for a total of 49 hours in those 32 months. Even though the my service person was terrific the other divisions of this BMW dealership was not up to par, starting with roadside service and the reception desk at dealship. Massapequa M took over my BMW for the last 4-payments of my lease and put me into a Maserati I am Happy that I am back with one of the top dealerships on Long Island John L More

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