Nelson Pacheco

Good overall experience in the buying process. However after just buying a new car, it seemed like they care more about me setting up the app and doing a survey. I know there is pressure on the sa However after just buying a new car, it seemed like they care more about me setting up the app and doing a survey. I know there is pressure on the salesperson to get these done. However it makes me feel like my 40k plus didn't matter. More

Report | Print

This is the fourth truck that we have bought from Sullivan. Always an easy process and a competitive deal on the trade and purchase price for the new truck. Nelson was a pleasure to work with. Very k Sullivan. Always an easy process and a competitive deal on the trade and purchase price for the new truck. Nelson was a pleasure to work with. Very knowledgeable. nice guy. More

Report | Print

Very friendly , welcoming and excellent service. No hassle in and out service. I would recommend to friends and family No hassle in and out service. I would recommend to friends and family More

Report | Print

Josh called when truck I wanted came in a month later. Great guy excellent salesman Great guy excellent salesman More

Report | Print

Great crew! ! The whole purchasing transaction they were all very kind and not pushy. I would highly recommend this dealership to anyone looking for a car. ! The whole purchasing transaction they were all very kind and not pushy. I would highly recommend this dealership to anyone looking for a car. More

Report | Print

i admit that I approach car dealers with a little hesitation but as far as I could tell they were honest with me and treated me right. i was looking for a specific vehicle and they had what i wanted hesitation but as far as I could tell they were honest with me and treated me right. i was looking for a specific vehicle and they had what i wanted so they didn't have to push it on me. this was the first time I bought a vehicle out of state but they made the process easy and took care of anything that was a potential problem. CT does add some fees that i haven't seen before but that's not the dealership's fault and they made me aware of it ahead of time. More

Report | Print

Absolutely wonderful experience! Buying a car can sometimes be a pain. Working with Nelson and the rest of the team at Northwest Hills Chevy was an absolute BREEZE and left us feelin Buying a car can sometimes be a pain. Working with Nelson and the rest of the team at Northwest Hills Chevy was an absolute BREEZE and left us feeling like we got a great deal. I had previously purchased my Bolt EUV from Nelson two years ago, and after seeing the Blazer SS in person at the NY Autoshow I had to test drive one. I saw one had just came in there, and Nelson was more than accommodating. Working through the process of trade in, numbers, and in this case tons of EV related rebates, discounts, and other items that were tough, but Nelson made it work and helped us navigate through them ultimately getting us the best deal and the special promo financing. They were also very accommodating in waiting for me to get down payment money in order and making the deal happen fast and quick once that was set so I had my Blazer SS to enjoy for the weekend! I'm to hold on to my Blazer SS for a while but when we're looking again I'll be back! More

Report | Print

Our experience was great! You and the team went above and beyond for our family. Definitely planning on going back in the future You and the team went above and beyond for our family. Definitely planning on going back in the future More

Report | Print

Courteous, professional, and efficient. Would recommend Northwest Hills to any potential purchaser of an automobile made in the U.S. Would recommend Northwest Hills to any potential purchaser of an automobile made in the U.S. More

Report | Print

After driving the f-150 home, I discovered that the front cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I followed up with a manager that said the warranty did not cover this. Following months of me pestering the salesperson and letting them know I would install it, they agreed to cover it. But I was later told they could not locate the part. I located the part in about 10 minutes with an online search. It is only a $35 dollar part, so I can't imagine what it would have been like with something serious. Obviously, the cost is not the issue, it's the point of it. And Yes I did have a 6 month warranty and I have the entire text chain and photos to prove it. This could have been an easy win for them. They had my $$ and were on to the next sale. Sad Sean More

Report | Print