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Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 12

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

Write a Review

660 Reviews of Nelson Samson

May 08, 2025

Dealership Rating
Employee Rating

Good too much recommendations when just wanted yearly maintenance expensive to fix skilled nice people More

by IMPEPEBRCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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May 09, 2025

Wondries Toyota responded

Impepebrce, thank you for servicing with us. We appreciate your business and value you as a customer.

May 06, 2025

Dealership Rating
Employee Rating

Great customer service , Nelson is a very good advisor for customers, also every one is nice. More

by LUISAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Wondries Toyota responded

LuisAyala, thank you for servicing with us. We are happy you had a pleasant service experience with assistance from Advisor Nelson. We appreciate your business and value you as a customer.

May 02, 2025

Dealership Rating
Employee Rating

Mr. Samson and his supervisor, John, were nothing short of outstanding professionals who both exerted maximum effort to address customer needs. More

by ATE213202
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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May 05, 2025

Wondries Toyota responded

ATE213202, thank you for servicing with us and for providing feedback. We are happy you had such a professional service experience. We appreciate your business and value you as our customer.

May 01, 2025

Dealership Rating
Employee Rating

Very quick and helpful in getting my replacement battery for my Camry Hybrid. Provided photos of their recommendations was nice. More

by JUDY_YOUNG
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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May 01, 2025

Wondries Toyota responded

Judy_Young, thank you for servicing with us. We are happy you had a swift, helpful service experience. We appreciate your business and value you as our customer.

April 30, 2025

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Employee Rating

They wanted to charge me $1400 for a repair no one talked to me about. No thanks. More

by LINALYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 30, 2025

Wondries Toyota responded

Linalys, Thank you for servicing with us. We apologize there was miscommunication. We encourage you to contact our Service Drive Mgr, John Kan 626-289-8000 if you would like to discuss vehicle needs. We appreciate your business and value you as a customer.

April 30, 2025

Dealership Rating
Employee Rating

It was great my service was done quick and on time . I can’t complain about it More

by sergioloera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Apr 30, 2025

Wondries Toyota responded

sergioloera, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 25, 2025

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Employee Rating

Expensive, wait time long, informed, polite ,courtesy good. Clean bath rooms.clean waiting area. Professional. More

by ALICIAVILLAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Pysher

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Apr 28, 2025

Wondries Toyota responded

AlliciaVillan21, thank you for servicing with us and for providing feedback. We are happy you had a satisfactory service experience. We appreciate your business and value you as our customer.

April 25, 2025

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Employee Rating

Good service everything is fast get you on your way. Nam Tran is the best More

by VANHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kan, Angel Glorioso , Nam

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Apr 25, 2025

Wondries Toyota responded

VANHY, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience and that our employees were helpful. We appreciate your business and value you as our customer.

April 24, 2025

Dealership Rating
Employee Rating

Nelson is always pleasant and helpful. He makes sure I have a good experience. I always choose Wondries for my service needs because of consistent good customer service. More

by HFV
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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Apr 25, 2025

Wondries Toyota responded

HFV, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Nelson. We appreciate your business and value you as a customer.

April 24, 2025

Dealership Rating
Employee Rating

Nelson is very helpful and knowledgeable with his line of work as a service representative. Discussed with me with my car issues and recommended on the issues that I need to addressed. Very nice guy. More

by Art 2014 Sienna SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Wondries Toyota responded

ART2014SiennaSE, thank you for servicing with us. We are happy you had an informative service visit assisted by Advisor Nelson. We appreciate your business and value you as a customer.

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