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Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 2

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

August 21, 2025

Dealership Rating
Employee Rating

Nelson is a very good person and very professional person to deal with.. I salute him for his awesome work.👍🏻 More

by ROBIN75PAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Wondries Toyota responded

Robin75PAD, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience assisted by Advisor Nelson. We appreciate your business and value you as a customer.

August 20, 2025

Dealership Rating
Employee Rating

No good for service but waiting time is fast Poor service attitude of staff that is thank you More

by WYNNGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Aug 20, 2025

Wondries Toyota responded

WYNNGAN, thank you for servicing with us and for providing feedback. We strive for customer service and quality daily. It seems we have missed the mark during your visit. You are welcome to contact our Service Drive Mgr 626-289-8000 if you would like to discuss in further detail. We appreciate your business and value you as a customer.

August 19, 2025

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Employee Rating

Very great and friendly. Easy to communicate and ask questions if needed, which is a big help More

by kevin.mariano88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Aug 20, 2025

Wondries Toyota responded

kevin.mariano88, thank you for servicing with us and for providing feedback. We are happy you had an easy and friendly service experience. We appreciate your business and value you as a customer.

August 19, 2025

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Employee Rating

The communication was fantastic and my car was ready as planned. Nelson was very helpful and provided a lot of onsite and options. More

by BRITTNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Wondries Toyota responded

Brittny, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

August 18, 2025

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Employee Rating

Good but 3 hour for an oil change I thought like only an hour not 3 More

by AVOIDLOK
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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Aug 19, 2025

Wondries Toyota responded

AVOIDLOK, thank you for servicing with us. We apologize wait time was inconvenient. We appreciate your business and value you as a customer.

August 18, 2025

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Employee Rating

Nelson helped me with finding parts needed and retesting my older car. I'm very satisfied. More

by HFV
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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Aug 18, 2025

Wondries Toyota responded

HFV, thank you for servicing with us and for providing feedback. We are happy you had the expert assistance of Advisor Nelson. We appreciate your business and value you as a customer.

August 17, 2025

Dealership Rating
Employee Rating

Very pleasant appreciated the services they did a good job hope to see them again soon More

by dandannrod
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Isaac Perez

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Aug 18, 2025

Wondries Toyota responded

dandannrod, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and we look forward to seeing you again next time.

August 11, 2025

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Employee Rating

It was calming to know my vehicle was being taken care of for routine service. I was informed of all necessary repairs I needed of which I authorized a few and the remainder would have to wait till the next More

by bigben2507
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

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Aug 11, 2025

Wondries Toyota responded

bigben2507, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and look forward to servicing you again when you are ready to return. We appreciate your business and value you as a customer.

August 10, 2025

Dealership Rating
Employee Rating

Nelson was very supportive on my first visit coming from another dealership. I will return. He called me when my vehicle was ready and advised me of other issues that needed addressing. Which i took advanta More

by KHMMR777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Glorioso

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Aug 11, 2025

Wondries Toyota responded

KHMMR777, thank you for choosing to service with us. We are happy you had a pleasant service experience. The dealership and the brand send out coupons from time to time, as well you are welcome to view or website or ask the Advisor if any specials are available. We appreciate your business and value you as a customer.

August 09, 2025

Dealership Rating
Employee Rating

Clean never a dull moment. Nelson knew exactly where to find me to explain addl repairs needed in a timely manner More

by BATORRES921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 11, 2025

Wondries Toyota responded

BATORRES921, thank you servicing with us. We are happy you had a pleasant service experience with Advisor Nelson. We appreciate your business and value you as a customer.

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