Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 21

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

January 19, 2025

Dealership Rating
Employee Rating

Fast, friendly service from everyone I engaged with. Thank you soo much for always being helpful More

by AHOULARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Wondries Toyota responded

AHOULARD, thank you for servicing with us and for providing feedback. We are happy you received fast, friendly, helpful service. We appreciate your business and value you as our customer.

January 19, 2025

Dealership Rating
Employee Rating

Good attitude and good service. Thanks to Nelson Samson always answered my calls I had to leave my car for a few days and I knew it was in good hands. More

by mercy_inos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Wondries Toyota responded

mercy-inos, thank you for servicing with us and for providing feedback. We are happy you are being well taken care of by Nelson and the Service team. We appreciate your business and value you as our customer.

January 18, 2025

Dealership Rating
Employee Rating

Thank you Nelson. Your very kind and polite to customers. Your an asset to Wondries More

by CHONATU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Wondries Toyota responded

Chonatu, thank you for servicing with us and providing feedback. We are happy to hear you are so pleased with service provided by Nelson. We appreciate your business and value you as our customer.

January 17, 2025

Dealership Rating
Employee Rating

I’ve known Kanika as a service advisor for years. She was also at the previous building. I feel comfortable in her hands. More

by TIMEOFLIGHT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu

Jan 20, 2025

Wondries Toyota responded

TimeOFlight2, thank you for servicing with us for many years. We are happy Kanika and team continue to take great care of your automotive needs and that you feel comfortable with service provided. We appreciate your business and value you as our customer.

January 17, 2025

Dealership Rating
Employee Rating

Very professional keeping me updated on what is going on with my vehicle and let me know what is recommended and what needs to be done. More

by BIRDIE_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, Di Wu, John Kan, Jason Pysher, Todd Tamaki , Ramon Elias Jr, David Jackson

Jan 17, 2025

Wondries Toyota responded

Birdie_22, thank you for servicing with us and providing feedback. We are happy to hear you were well informed during the service process. We appreciate your business and value you as our customer.

January 16, 2025

Dealership Rating
Employee Rating

Kanika is always so friendly and welcoming. I feel secure leaving my Vehicles in their hands. Quick service and friendly people make this experience so easy. More

by ELCHILE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Wondries Toyota responded

ELCHILE36, thank you for servicing with us and providing feedback. We are happy to hear Kanika and team have been helpful and have made the service experience easy for you. We appreciate your business and value you as our customer.

January 16, 2025

Dealership Rating
Employee Rating

I always go here for my car needs. Everyone is helpful, and friendly. Consider this place efficient and trustworthy. More

by EVELYNGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Wondries Toyota responded

EvelynGAM, thank you for returning to service with us. We are happy to hear you had another pleasant service experience. We appreciate your loyalty and value you as our customer.

January 14, 2025

Dealership Rating
Employee Rating

Staff was rude, they lied about the time it would take to get car done , and were pushy about cabin air filters when I said I would get it done elsewhere. They failed to put my cabin filter back in properly More

by VERONICA.GONZALEZ8
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Jan 14, 2025

Wondries Toyota responded

Veronica.Gonzalez8, thank you for servicing with us and providing feedback. We apologize timing for service was underestimated and communication dissatisfying. We apologize you needed to adjust the cabin filter for proper fit. You are welcome to contact the Service Drive Mgr, John Kan 626-289-8000 if he can be of assistance. We appreciate your business and value you as a customer.

January 14, 2025

Dealership Rating
Employee Rating

Service is very good. Nelson Samson very nice and helpful, Waiting time is short, close to my house . More

by ewee90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Wondries Toyota responded

ewee90, thank you for servicing with us. We are happy you had a very good service experience provided by Nelson, and that we are located conveniently for you. We appreciate your business and value you as our customer.

January 13, 2025

Dealership Rating
Employee Rating

Employee very nice and helpful, answered all my questions. Thankful car was ready to pick up and cleaned when promised. Very satisfied with service. More

by Vincentrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Wondries Toyota responded

Vincentrios, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as our customer.

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