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Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 43

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

May 04, 2024

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Employee Rating

Very good for service and very comfortable wile waiting。Pick up car so fast.nice More

by JOCIEBROOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Wondries Toyota responded

Jociebroose, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

May 02, 2024

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Employee Rating

Nice place for the surface. Wonderful customer service. Five star dealership like to be there More

by Mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez

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May 03, 2024

Wondries Toyota responded

Mohamed, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

May 02, 2024

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Employee Rating

Nelson has done a great job following through regarding an Oil Leak that has not yet been resolved. He is my Go To Service Advisor. Thank you! More

by LEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Tamaki

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May 02, 2024

Wondries Toyota responded

Thank you for servicing with us and providing feedback Leo. We are happy to hear that you are working closely with Advisor Nelson on your vehicle concern. Service Drive Mgr, John Kan is also available as you may have need. We appreciate your business and value you as a customer.

April 28, 2024

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Employee Rating

Maybe it can improve the waiting time for jobs to be done and finished like maybe 2 hours limit. More

by ALFREDOLIBUNAO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Wondries Toyota responded

Thank you for servicing with us and providing feedback. We apologize if timing was not convenient on the day of your service. We appreciate your business and value you as a customer.

April 25, 2024

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Excellent service! Staff is always great and prompt I would recommend scheduling an appointment with Nelson! More

by JOOLYTB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2024

Wondries Toyota responded

Thank you for servicing with us and providing feedback Joolytb. We are happy to hear you had a pleasant service experience. We appreciate your business, your recommendations and value you as a customer.

April 25, 2024

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Employee Rating

The staff and workers at the dealership are very nice. I will definitely be returning and highly recommend this dealership to others. More

by kguan83
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Wondries Toyota responded

Thank you for servicing and providing feedback Kguan83. We are happy to hear you had a pleasant service experience. We appreciate your business, your recommendations and value you as a customer.

April 25, 2024

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Efficient and courteous. Just the way I like it, when I take my Prius Prime in for it’s check-up. More

by SO_N_SO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew

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Apr 25, 2024

Wondries Toyota responded

Thank you for servicing your Prius Prime with us and providing feedback So_N_So We are happy to hear you were well served. We appreciate your business and value you as a customer.

April 24, 2024

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Employee Rating

Good communication and although the parts were delayed, they provided a rental car so that I would not be without transportation. More

by SMEDRANO10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Wondries Toyota responded

Thank you for servicing with us and providing feedback SMedrano10. We are happy to hear you were satisfied with your recent service experience. We appreciate your business and value you as a customer.

April 24, 2024

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Nelson is amazing! there was no confirmation of my appt but I was still helped quick More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Wondries Toyota responded

Thank you for servicing with us Joyce and providing feedback We are sorry for the lack of electronic confirmation, but are happy to hear Nelson, took great care of your service needs. We appreciate your business and value you as a customer.

April 22, 2024

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Employee Rating

Me gusta mucho su amabilidad si bele la pena manejar asta este consecionario muy buen servicio es rrecomendable More

by ATOOONY75755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kanika Khiev, John Kan, Angel Glorioso, Emilio Ruiz, Gordon Li, Jason Pysher, Todd Tamaki , Ramon Elias Jr, Isaac Perez

Report | Print
Apr 22, 2024

Wondries Toyota responded

Thank you for servicing with us and providing feedback Atooony75755. We are happy to hear you were well served. We appreciate your business and value you as a customer.

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