Nerely Blanco | Page 5

I was extremely pleased with professional way all the staff I dealt with. They explained what needed to be done and also what they did. staff I dealt with. They explained what needed to be done and also what they did. More

by pete kundrat Verified Customer Verified Customer

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Very good customer service and work done in a timely matter. Clean business and professional matter. Clean business and professional More

by Mark Verified Customer Verified Customer

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Great selection and outstanding service. No pressure to buy and consultative staff. Felt valued and like they appreciated me as a person. No pressure to buy and consultative staff. Felt valued and like they appreciated me as a person. More

by Rob Gomez Verified Customer Verified Customer

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In and out really fast, great service from the whole team,courteous and friendly the whole time team,courteous and friendly the whole time More

by terrylemaster Verified Customer Verified Customer

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Very disappointed with my service at this dealership. While they were quick to diagnose the issue and give me a quote. They failed to mention the TPMS was malfunctioning, 2 tires not responding. Also the While they were quick to diagnose the issue and give me a quote. They failed to mention the TPMS was malfunctioning, 2 tires not responding. Also there is a recall repair that needed to be addressed, which they missed. Because of he missed issues I decided to have the repairs done elsewhere. I advised southern that a tow truck would be there to pick up my vehicle and to please have it ready, they assured me they would. Tow driver shows up and was told vehicle had been moved down to another dealership, he goes down there and was told vehicle isn't there.either, so at this point they have lost my full size truck. Tow driver was told to go back to greenbriar store, he did and they still couldn't find it. I called and texted the service advisor several times demanding they find my vehicle, of course I get no response. I the call to speak with a manager, conveniently no one was available, so i left my contact information and was told someone would reach out to me but of course no one did. After a time they locate my keys and tell the Tow driver the vehicle is somewhere on the lot and that he would have to locate it with zero assistance from anyone. Tow driver finally finds my vehicle and it is purposely blocked in to tow couldn't retrieve it. After another 20 minutes he finds someone that reluctantly unblocks my vehicle so that he can do his job and tow my vehicle. It took the tow driver an hour and a half of back and forth and dealing with the incompetent staff on a tow that should have taken 10 mins. Overall it was a very disappointing and aggravating experience. All could have been avoided had the service department done there job from the beginning. More

by fcross23462 Verified Customer Verified Customer

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My experience was amazing everybody was very helpful and I would recommend people to go here I would recommend people to go here More

by reginaldmcgowan8 Verified Customer Verified Customer

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It took 3 weeks when we were originally told 2 days. Then we were told it would be done on Wednesday and it was done 3 weeks later. Don’t answer their phones Don’t call back Left 2 hours before thei Then we were told it would be done on Wednesday and it was done 3 weeks later. Don’t answer their phones Don’t call back Left 2 hours before their closing time Their address is wrong More

by Admin Verified Customer Verified Customer

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Great It was a great experience, the sales person and financial manager was awesome No financial manager was awesome No More

by Mikejr103 Verified Customer Verified Customer

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A very pleasant experience with straightforward communication of pricing and payments. Sales staff was not pushy at all. Very happy with my new car! communication of pricing and payments. Sales staff was not pushy at all. Very happy with my new car! More

by JOE@JKH3.COM Verified Customer Verified Customer

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Trevor was awesome in helping us find the perfect truck for our needs and was patient with our busy schedules. for our needs and was patient with our busy schedules. More

by mtdavisvb Verified Customer Verified Customer

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