Nevin Baratian

Nevin, the General Manager, publicly asked me to contact him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues, including dealer add-ons totaling $5,880 that were presented as mandatory and a signed Due Bill for repairs that were never completed. Despite giving management every opportunity to fix the situation, I was met with silence. If even the General Manager fails to follow through after asking you to reach out, it’s clear where accountability ends. Very disappointing experience. More

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I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we f dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location. More

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I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless. More

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1. Left out rebates I qualified for 2. Miscommunication at every step 3. Told me I qualified for things that I didn’t 4. Did not charge my brand new car on delivery 5. Said to come back in 2x to figure at every step 3. Told me I qualified for things that I didn’t 4. Did not charge my brand new car on delivery 5. Said to come back in 2x to figure out the rebates but never helped AVOID More

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Super happy with my purchase. Car was priced fairly, and they didn’t tack on ridiculous add-ons. Sandra explained all my options and let me pick what I wanted without pressure. Car was priced fairly, and they didn’t tack on ridiculous add-ons. Sandra explained all my options and let me pick what I wanted without pressure. More

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Had a trade-in and was expecting lowball numbers. But Fred and the team were fair and worked with me. Got a solid value and upgraded into a certified Equinox without breaking the bank. But Fred and the team were fair and worked with me. Got a solid value and upgraded into a certified Equinox without breaking the bank. More

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The whole staff was kind, knowledgeable, and patient. My wife and I brought our toddler and they even gave her crayons and snacks while we finalized everything. Above and beyond. My wife and I brought our toddler and they even gave her crayons and snacks while we finalized everything. Above and beyond. More

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I brought my dad in to buy a new truck and we had a great experience with Ali. He’s no-nonsense but super helpful. We walked out with a Colorado and no headaches. experience with Ali. He’s no-nonsense but super helpful. We walked out with a Colorado and no headaches. More

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The best part was that everything was transparent. Sandra showed me all the numbers, including interest rate, taxes, and protection plans. I didn’t feel tricked or pushed. That’s rare in car buying. Sandra showed me all the numbers, including interest rate, taxes, and protection plans. I didn’t feel tricked or pushed. That’s rare in car buying. More

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Yani was excellent. I came in for a Blazer lease and he showed me a few options side-by-side, including some with incentives I hadn’t even known about. Truly appreciated I came in for a Blazer lease and he showed me a few options side-by-side, including some with incentives I hadn’t even known about. Truly appreciated his effort. More

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