Nicholas Clifford | Page 5
Assistant Service Manager
Corwin Toyota Colorado Springs
5115 New Car Drive
Colorado Springs, CO 80923
53 Reviews
Write a Review53 Reviews of Nicholas Clifford
August 15, 2022
They paid no attention to why the vehicle was there and never called after 2 days I called them and the service advisor went out to my car and just said ac was fine. Awful service never called after 2 days I called them and the service advisor went out to my car and just said ac was fine. Awful service More
Other Employees Tagged: Brien Menchu
August 14, 2022
I have been coming to this Toyota location for years, but after my experience over the past 2 weeks I will not be returning. I came in on July 29 and saw Adam because my door on the driver side would not ope after my experience over the past 2 weeks I will not be returning. I came in on July 29 and saw Adam because my door on the driver side would not open or lock. A tech looked at my car and I was told that the wiring in the door was messed up because who I had fix it before messed things up. I was told that I needed new wiring and they would order the parts. An appointment was made on Aug 6th with Nick and on that day I dropped my car off at 8am. My car sat at the dealership all day and I never received a call so I decided to call at 4, at that time Nick told me they couldn't locate the parts and had to reschedule. I came back on Aug 13 at 8am and once again my car sat all day. When I called Nick at 3 I was told that the door lock actuator I brought in for them install while they do the wire harness wasn't working so I approved for them to install a Toyota one. I waited another 3 hours and my car still wasn't finished so I spoke to Richard, he then asked Nick why my car wasn't done. Nick states that the tech working on my car said that the wrong wires were ordered and they were too long so everything isn't working properly. Richard was kind and told Nick not to charge me for labor and only charge for the parts. I paid $467 for an actuator and my door still is not working. I have to come back again next week for a 3rd time after they order the correct wires when they should have ordered the correct ones to begin with. Im starting to feel that this $467 part they made me buy is not even needed and they are just throwing parts at me to buy and my door still is not fixed. More
Other Employees Tagged: Richard Simes, Adam Schweibish
August 10, 2022
The cost of basic service was rather high at $700; having said that, the customer service was very good. I had hoped to have my vehicle returned with a wash but that didn’t happen. said that, the customer service was very good. I had hoped to have my vehicle returned with a wash but that didn’t happen. More
Other Employees Tagged: Adam Schweibish
August 10, 2022
I normally see Fred Olson for service on my Highlander, but the last time he was out getting knee #1 fixed, Nick Clifford took excellent care of my car. With Fred out for knee #2, I requested Nick and he p but the last time he was out getting knee #1 fixed, Nick Clifford took excellent care of my car. With Fred out for knee #2, I requested Nick and he provided the same excellent service as the first time--letting me know what was needed, keeping me up-to-date on progress, and letting me know as soon as the car was ready! It's nice to have TWO excellent service department folks to call on! More
July 01, 2022
Stephen G. Is excellent, knowledgeable, communicative and made buying my 2022 Corolla an enjoyable process. Super friendly and engaging. Fantastic to work with Is excellent, knowledgeable, communicative and made buying my 2022 Corolla an enjoyable process. Super friendly and engaging. Fantastic to work with and will recommend in the future. Thank you More
Other Employees Tagged: Melanie Bowen, Jana Palacios, James Majors, Stephen Gomez, Ryan Halvorsen
June 09, 2022
I was able to get an appt fairly quickly and arrange everything online which was convenient. Nick, the service advisor, was light hearted, pleasant, and respectful. The service was completed quick everything online which was convenient. Nick, the service advisor, was light hearted, pleasant, and respectful. The service was completed quickly - ahead of estimated time - and everything seems good so far. More
June 02, 2022
Actually bought my Rav4 Hybrid in Boulder Corwin and took it in to the Colorado Springs Corwin for it's first service check. Both dealerships receive high marks from me for customer service and satisfaction. it in to the Colorado Springs Corwin for it's first service check. Both dealerships receive high marks from me for customer service and satisfaction. More