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Nicholas Craddock

Overview Reviews (56) Inventory (167)

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Nicholas Craddock

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Nicholas Craddock | Page 2

Finance Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

I was born and raised in Tulsa but spent July 2019 to December 2021 in Jonesboro Arkansas working on a Master of biology. I have a Bachelor of biology with an emphasis in environmental conservation. My wife and I decided to move back to Tulsa after learning we were pregnant. I love cars and everything the outdoors have to offer from hiking to hunting. Our little girl, Evelyn Grace, was born April 2022. I was recently promoted to the Finance department and look forward to helping our customers in my new role.

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4.5

56 Reviews

Overview Reviews (56) Inventory (167)

Dealership Experience

2 yrs, 5 mos

Industry Experience

2 yrs, 5 mos

Languages Spoken

English

4.5

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of Nicholas Craddock

April 02, 2024

Dealership Rating

Employee Rating

Overall good experience. Everyone was really nice and helpful. Third car I have bought from here Everyone was really nice and helpful. Third car I have bought from here More

by MOSSST

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Don Ward, Shaila Juglal

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

Dealership Rating

Employee Rating

The service was good but only after I didn’t accept the first option which they said that the noise was normal…after I argued was when they had another look and “founded” the problem. Now I am still waiti first option which they said that the noise was normal…after I argued was when they had another look and “founded” the problem. Now I am still waiting for then to pay off the loan on the trade in car to request my extended warranty cancellation More

by WILLIANSTERRA1307

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Benjamin Lineback

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for providing this feedback about your experience at Jim Norton Toyota. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Dealership Rating

Employee Rating

Our salesman was the best. We got in and out really fast. I love my new car. We got in and out really fast. I love my new car. More

by GENEVAROBB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shelton Hines

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

March 26, 2024

Dealership Rating

Employee Rating

Great buying experience. Austin kept me informed as he received new inventory. He was very helpful throughout the process! Austin kept me informed as he received new inventory. He was very helpful throughout the process! More

by NIK5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Cummins

Helpful 0

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Mar 27, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Austin and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

Dealership Rating

Employee Rating

Fast, efficient and professional! It was a speedy process to get my vehicle checked in...the pit crew concept was expeditious and thorough...and everybody I talked to was very court It was a speedy process to get my vehicle checked in...the pit crew concept was expeditious and thorough...and everybody I talked to was very courteous and professional! More

by SCOTTEASTEPP59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don Ward

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 23, 2024

Dealership Rating

Employee Rating

I would highly recommend this dealership to my friends and family. They were helpful and I am pleased with my purchase. and family. They were helpful and I am pleased with my purchase. More

by JOYJETT5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Reimbold, SETH EDWARDS

Helpful 0

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Mar 25, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

March 15, 2024

Dealership Rating

Employee Rating

Sales people where great mine was bill. I paid cash he got me a deal. I didn’t like the finance department trying to upsell me in what I already purchased. I paid cash he got me a deal. I didn’t like the finance department trying to upsell me in what I already purchased. More

by J

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Baker

Helpful 0

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Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! We're glad to hear that Bill provided you with a positive car-buying experience. We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Dealership Rating

Employee Rating

Great group of guys. They took care of everything I needed and made my truck buying experience a breeze. They took care of everything I needed and made my truck buying experience a breeze. More

by mulligan366

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesse Honeycutt, Wyatte Williams

Helpful 0

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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

March 07, 2024

Dealership Rating

Employee Rating

Great experience would recommend to anyone looking to purchase a new vehicle John Rogne is a very helpful and professional salesman. purchase a new vehicle John Rogne is a very helpful and professional salesman. More

by JERRYLUSTER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Michael Rogne, Jesse Honeycutt

Helpful 0

Report | Print

Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Jerry! Thank you for taking the time to write about your experience. It's great to know John and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Dealership Rating

Employee Rating

The people I worked with made my trade and purchase process simple and stress free process simple and stress free More

by ERICA20

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Lynn Burgess

Helpful 0

Report | Print

Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Erica, I sincerely thank you for going out of your way to write this review about Jim Norton Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle! If you have any further needs, please come back to see us. Sincerely, Courtney, Jim Norton Auto Group

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