Nicholas Cross | Page 2

Great customer support, trustworthy and prompt and personable. The waiting space was very well kept. personable. The waiting space was very well kept. More

by HOLTP Verified Customer Verified Customer

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Nick Cross, the service manager (whose name I don’t remember) and even the shuttle drive, each of them very professional, finding ways to help. I will recommend this dealership every opportunity I can. remember) and even the shuttle drive, each of them very professional, finding ways to help. I will recommend this dealership every opportunity I can. Great job More

by TVOIT Verified Customer Verified Customer

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Extremely disappointed with how overpriced the service was and things being added without any communication or approval from me. Charging $800 for a basic oil change and air filter change is absurd. On to was and things being added without any communication or approval from me. Charging $800 for a basic oil change and air filter change is absurd. On top of that, they decided to replace my wipers (absolutely nothing was wrong with them) without even reaching out and asking if I wanted it done. Just a tactic to run up the bill. Paid over 8x as much as I would have paid for the same service elsewhere. The "service B" is an absolute scam. More

by MSINGH5939 Verified Customer Verified Customer

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Great service and friendly staff to work with and helped explain my vehicles service concerns explain my vehicles service concerns More

by RICH69 Verified Customer Verified Customer

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Friendly and efficient service- very good about keeping me updated and informed about my car me updated and informed about my car More

by TLEVENHAGEN Verified Customer Verified Customer

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Great quick in and out. Thanks Mercedes Benz of Elmbrook, we appreciate all the work you do. Thanks Mercedes Benz of Elmbrook, we appreciate all the work you do. More

by AARONHARMON Verified Customer Verified Customer

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Everything was great and I appreciated the communication with the team. Loaner was also appreciated being the same size with the team. Loaner was also appreciated being the same size More

by JAKOBIRION Verified Customer Verified Customer

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Nicholas has took care of everything very well and updated me regularly on the progress updated me regularly on the progress More

by RATNAKIS Verified Customer Verified Customer

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Prompt, great service, courteous. It is always an easy experience. I would always recommend them. It is always an easy experience. I would always recommend them. More

by GRSSOMERS Verified Customer Verified Customer

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Outstanding customer care ! ! This is the backbone of any business and what keeps people coming back!! ! This is the backbone of any business and what keeps people coming back!! More

by MELKWILSON93 Verified Customer Verified Customer

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