Nicholas Frey
Nicholas Frey at Lincoln of Wayne

Nicholas Frey | Page 4

Service Manager

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

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46 Reviews

Nick joined the team as a Client Advisor in Service and is now the Assistant Manager of the department. He can't pin-point his favorite client experience because he feels just one special moment would be unfair to all the others. He handles every situation with a personal touch and care. A fun fact about him is that he can grow one awesome beard! Favorite Quote: "Be something you love & understand."

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46 Reviews

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46 Reviews of Nicholas Frey

August 28, 2020

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Employee Rating

Excellent service, good communication, very respectful, always on time or they notify us of any delay, we would definitely recommend the dealership just from the excellent service. More

by adencl121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas

Sep 02, 2020

Lincoln of Wayne responded

Thank you so much for the positive feedback and your trust in recommending us. For my family and our team, that is the biggest compliment we could receive! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

August 03, 2020

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As ever, treated well from the phone call making the appointment all the way through drop off and pick up. Felt safe and cared for throughout the process during this covid situation at hand. Very well d More

by Zerbert
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas

Aug 12, 2020

Lincoln of Wayne responded

Thank you Zerbert for the positive feedback. My family and our team are very grateful for our guests and promise to never take our relationship for granted. We have addressed every step of our process to ensure peace of mind for our guests and our team members. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-97 00 x7226

July 27, 2020

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Employee Rating

WLM Service Experience Everyone in the Service Department was so very helpful. The entire experience from the moment I made the appointment went smoothly. The staff was fr More

by kprinzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas

Jul 28, 2020

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback around your recent Service visit. We want every touch point to be effortless for our guests. I am pleased to hear that your were comfortable along the way. We appreciate your trust and support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

May 29, 2020

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Lincoln of Wayne has a reputation of the highest ultimate standard for quality service and they have lived up to it again. My car was picked up and dropped off with mask n glove service it was cleaned insid More

by Angelakulp3
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas, My pick up valet forgot his name

May 26, 2020

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Employee Rating

I have a 10-year-old Mercury Mariner Hybrid that has been serviced at Wayne Lincoln since Mercury went out of business. I am very satisfied with the facility, the staff, who seem knowledgeable and helpful, More

by kay.sherwood
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas

May 13, 2020

Dealership Rating

Regular service they are courteous, professional and well organized. Work was performed as requested and the results of their service was well documented. I definit More

by scargo6
Recommend Dealer
Yes

Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas

May 16, 2020

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. We believe trust and transparency are important is all aspects of business, especially in Service Repair. We always look to make sure that our communication is clear and that all of the final paperwork is clear as well. We truly appreciate the support and hope to see you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x 7226

February 13, 2020

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Employee Rating

MKX Service Any enjoyable, fast, neat and courteous service experience. Great coffee and bagels also. My every need was inquired about and fulfilled. Thank More

by glfells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denis Brady , Stephanie Molfetas

Mar 07, 2020

Lincoln of Wayne responded

Thank you so much Capt Strathearn for your continued trust and support. We are honored to help you maintain your MKX! My family and our team believe are very fortunate to have great guests such as yourself. We look forward to seeing you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

February 01, 2020

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Lincoln of Wayne has best customer service of any dealer I have ever dealt with Matt and Dorothy.from delivery to service there the best really care about customers! More

by Lincoln guy forever!
Recommend Dealer
Yes

Other Employees Tagged: Peter Spina, Dorothy Ulu, Joe Cucuzza, Kevyn Cruz, Joe Maass , Crystal Delucca, Matthew Georgatos, Stephanie Molfetas

Mar 05, 2020

Lincoln of Wayne responded

Thank you for the positive feedback and kind words! Matt and Dorothy are amazing, they're both dedicated to our guests and making sure their experience is best in class! Thank you again, We truly appreciate the support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

January 27, 2020

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Employee Rating

First oil change for my Lincoln MKC This was my first oil change at Lincoln of Wayne for my Lincoln MKC which I bought from them in 2019. They did a great job, The car was finished bein More

by Rich R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denis Brady , Stephanie Molfetas

Feb 25, 2020

Lincoln of Wayne responded

Thank you for the positive feedback Rich and thank you for not only making the decision to purchase your MKC with us but for trusting us to service it as well! We believe the ownership experience should be just as positive as the sales process, Our team is ready and pleased to assist with whatever you need moving forward. Thank you again for your trust and support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973- 696-9700 x7226

January 07, 2020

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Employee Rating

Lincoln of Wayne As a long-time customer, I have always received outstanding service whether selecting a new or used vehicle. Chuck Shoenfeld, Sales, is professional, More

by dscvac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Spina, Joe Cucuzza, Kevyn Cruz , Chuck Schoenfeld, Stephen Rossi

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