Nicholas Garofalo
Nicholas Garofalo at Orlando INFINITI/Aston Martin/LOTUS
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Nicholas Garofalo

Finance Manager

Orlando INFINITI/Aston Martin/LOTUS

4237 Millenia Blvd
Orlando, FL 32839

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4.9
168 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

28 yrs

Languages Spoken

English English

4.9

168 Reviews

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168 Reviews of Nicholas Garofalo

April 25, 2024

Dealership Rating
Employee Rating

Genuine engagement communication and concern for their clients needs Andrew went above and beyond the customary role of a sales consultant. He was thoughtful considerate kind professional and increíble More

by Cmitchell7202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 21, 2024

Dealership Rating
Employee Rating

I have purchase two vehicles from this location, when I say top notch service I mean it. From the first inquiry to me signing on the dotted line GORAN has been awesome. Keep up the good work and Infiniti O More

by maminesaintil
Recommend Dealer
Yes

Other Employees Tagged: Goran Srbljan

Apr 21, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, it really means a lot to us that you took the time to write such a positive review about Orlando INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

April 20, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I've ever had in my life! Goran answered my questions via phone, email, and text. By the time I arrived at the dealership, all my husband and I had to do was sign and More

by michelle.louis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Goran Srbljan

Apr 21, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 19, 2024

Dealership Rating
Employee Rating

Paulo and Damian did a superb job ordering and delivering my 2024 Lotus Emira. The car was well worth waiting for. I also appreciate the excellent service department. More

by Rindler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Damian Castillo, Paulo Amaral

Apr 20, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Rindler, thank you for your positive review. We're glad to hear that you found our team here at Orlando INFINITI so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 13, 2024

Dealership Rating
Employee Rating

I worked directly with Andrew. Andrew provided excellent service in helping me select the appropriate vehicle for my needs. The process was very efficient. Overall, the entire staf More

by Richwhitecpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munn

Apr 14, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, we're happy you found our staff to be so supportive during your experience here at Orlando INFINITI. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 12, 2024

Dealership Rating
Employee Rating

Damian and Paulo are the best. They had so patience with me as I have a hectic schedule. There's not enough room in here to express my gratitude. Thank you very much More

by diego.bisbal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Damian Castillo, Paulo Amaral

Apr 13, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, here at Orlando INFINITI, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 11, 2024

Dealership Rating
Employee Rating

Many thanks to Paulo, Damian and the entire staff at Lotus Orlando. Throughout our two year wait for a Lotus Emira, Paulo and Damian were there for us every step of the way. From email updates, timely r More

by LotusDan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Damian Castillo, Paulo Amaral

Apr 13, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi, thank you so much for your feedback about Orlando INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 10, 2024

Dealership Rating
Employee Rating

Andrew was incredible. He needs to be promoted! He made my experience so easy, I didn’t feel pressured, or that I was taking advantage of. It was the most amazing car buyi More

by Deprinzio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munn

Apr 12, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Deprinzio, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope you have a great day!

April 10, 2024

Dealership Rating
Employee Rating

Andrew and Orlando Infiniti are first class. I highly recommend this dealership! This is my sixth Infiniti and I will gladly return. More

by sarah.ann.finch2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brevard, Andrew Munn

Apr 12, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Orlando INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 05, 2024

Dealership Rating
Employee Rating

Exceptional experience at this dealership! From start to finish, the process was quick and efficient. The staff displayed utmost professionalism and politeness, making the entire transaction s More

by Ricardo M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdel Naha , Maria. Great attitude; she prepares and cleans the cars.

Apr 06, 2024

Orlando INFINITI/Aston Martin/LOTUS responded

Hi Ricardo, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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