Nicholas Hefti | Page 5

Great service on our recall repair. How nice that they came to us!! I’ll use the remote service more often. How nice that they came to us!! I’ll use the remote service more often. More

by debhillcoach Verified Customer Verified Customer

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Thanks to BMW Sarasota for repairing the car I bought from them less than 5 months ago. from them less than 5 months ago. More

by lisalisa_32 Verified Customer Verified Customer

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I worked with Nick on my purchase of a 2015 428i convertible. Nick was great to work with, early on when I was considering the car (I live in Massachusetts and wasn't interested in flying to Saraso convertible. Nick was great to work with, early on when I was considering the car (I live in Massachusetts and wasn't interested in flying to Sarasota just to confirm my interest), I asked Nick to be "my eyes" and double check the condition of the car. He texted me a walkaround video of the car. Eventually we agreed on a price. Nick suggested Montway shippers and they worked out perfectly. I've delayed sending this review because, unfortunately, which could easily have been missed, each hinge cover was partially unattached and neither could be fixed without getting hinge covers and the necessary clips to do the repair. I discussed this situation with Nick. He worked with the used car manager and they shipped to me the COMPLETE set of mouldings/covers, and HINGE ARMS, for each side. Now that the parts are actually at my home, I felt it was appropriate to review the entire experience. I will need to spend some money to get the parts covers and clips installed, and to paint the covers which come primed only, but Nick went to bat for me in a situation that was a bit unfortunate for both the dealership and me, but he did his best to right it. The next time I look online for a used BMW, I will be sure to include BMW of Sarasota in my search. Thank you Nick! More

by mcruggiero Verified Customer Verified Customer

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Nicholas was very easy to work with and great disposition. I would definitely work with him again in the future. disposition. I would definitely work with him again in the future. More

by jon4ang Verified Customer Verified Customer

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Everything went well, need to come back in a week to install the tinting of my windows due to not having time before my purchase of my vehicle. This is ok for next week your dealership is very helpful install the tinting of my windows due to not having time before my purchase of my vehicle. This is ok for next week your dealership is very helpful to satisfy my wife and I. More

by duke8191 Verified Customer Verified Customer

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Nick H. was an outstanding to work with. He made the buying process pleasant. I ended up ordering the vehicle I wanted to purchase and it arrived within 6 we was an outstanding to work with. He made the buying process pleasant. I ended up ordering the vehicle I wanted to purchase and it arrived within 6 weeks. More

by dgknight222 Verified Customer Verified Customer

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Nick was really great. Would recommend him. He listened and tried to be too salesy. Would recommend him. He listened and tried to be too salesy. More

by jill_spatola Verified Customer Verified Customer

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Our sales rep and genius were very helpful. We got the information we needed to acquire the exact car we wanted close to the time we wanted it. (As snowbirds, this was a key issue for us.) We got the information we needed to acquire the exact car we wanted close to the time we wanted it. (As snowbirds, this was a key issue for us.) More

by alwoodworthjr Verified Customer Verified Customer

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Absolutely amazing service wonderful representation and very, very accommodating with everything!! Will be buying another car there! very, very accommodating with everything!! Will be buying another car there! More

by ALESIMARIA Verified Customer Verified Customer

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Very professional dealership. Employees very respectful to customers as they enter thru the door. Will recommend this dealership to friends for purchasing a vehicle and for servi Employees very respectful to customers as they enter thru the door. Will recommend this dealership to friends for purchasing a vehicle and for service. Nick worked with us on two occasions and will always ask for him More

by CCLAUSS114 Verified Customer Verified Customer

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