Nicholas Hilboldt
Nicholas Hilboldt at Elder Mitsubishi - Killeen
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Nicholas Hilboldt

Sales Manager

Elder Mitsubishi - Killeen

5000 E Central Texas Expy
Killeen, TX 76543

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4.8
17 Reviews

My name is Nicholas and I have been in the Automotive sales industry for 11 years. I am married and have three young boys. I am a dog dad and have three dogs as well. I love having a fun atmosphere to work in and am constantly searching on how to make things better not only for my dealership but for the customer.

Dealership Experience

10 mos

Industry Experience

11 yrs, 3 mos

Specialties & Trainings

Finance

Management

View more specialties & trainings
4.8

17 Reviews

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17 Reviews of Nicholas Hilboldt

April 25, 2024

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Employee Rating

Hello. I recently got a 2017 Honda from your dealership in killeen. I purchased my used honda February 6th. From then i had played phone tag for 72 hours. O More

by Jrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Karson Stricker, Todd Hunter

Apr 29, 2024

Elder Mitsubishi - Killeen responded

Dear JRM, We are truly sorry to hear about the difficulties you've encountered with your 2017 Honda purchase from our dealership. We aim for complete customer satisfaction and it's clear from your experience that we have not met that goal. Firstly, we want to clarify unequivocally that we operate with the highest standards of legality and ethics. We do not engage in or condone illegal activities, including the fraudulent use of signatures or the creation of insurance policies without consent. The matter you've described is extremely serious and we are committed to investigating it thoroughly to ensure that our strict policies on legal compliance are upheld. Regarding the issues with your vehicle, we understand the frustration and inconvenience caused by the delay in transmission replacement and subsequent problems. We acknowledge that a reliable vehicle is crucial and apologize for the extended time it took to address the initial concern, as well as any miscommunication that may have occurred. We also want to ensure that all warranty conditions and obligations are honored appropriately. If there has been any misunderstanding regarding your warranty coverage, we will rectify it promptly. Please contact our Sales Director, David Mallonee directly at (254)294-1015 so we can address and resolve all your concerns as quickly as possible. We are committed to providing a solution that meets your satisfaction and to restoring your confidence in our service. We take your feedback seriously and will use it to improve our communication and service procedures. We look forward to speaking with you and hope to resolve these issues to your satisfaction. Sincerely, Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

April 20, 2024

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Omg what an incredible experience. I went in completely unsure if I would qualify and DROVE out with a 2024 outlander! Cannot thank Sy and the elder Mitsubishi fam enough!! Thank y’all More

by Nicole92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julyann Santiago, Sael Del Rio

Apr 22, 2024

Elder Mitsubishi - Killeen responded

We're thrilled to hear about your incredible experience, Nicole! Congratulations on your new 2024 Outlander! Sy and the entire Elder Mitsubishi family are dedicated to ensuring our customers drive away happy. Thank you for choosing us to meet your family's needs.

April 03, 2024

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These guys worked thier magic to get me into a decent reliable vehicle. Although it wasn't my first choice it fits my budget and I'm satisfied overall. Thanks to the elder Mitsubishi team for hooking me More

by garzajrr75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Miranda, Sael Del Rio

Apr 05, 2024

Elder Mitsubishi - Killeen responded

Hello Valued Customer, We're delighted to hear that our team was able to assist you in finding a reliable vehicle within your budget! Your satisfaction is our priority, and we're glad we could help. Thank you for choosing Elder Mitsubishi- Killeen!

March 22, 2024

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Very humble and they help me in every prospective even on my Insurance not all dealerships does that iam very pleased iam very grateful and blessed 🙏😊 More

by rebeca.puga01
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 24, 2024

Elder Mitsubishi - Killeen responded

Rebeca.puga01, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Mitsubishi-Killeen! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Elder Mitsubishi-Killeen! Please don't hesitate to let us know if there's anything else we can do for you. Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

March 16, 2024

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Rodrick is the best salesman. He checked all the boxes I needed and his Customer service is incredible. More

by Godsound007
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrick Mathis

Mar 19, 2024

Elder Mitsubishi - Killeen responded

Thank you for your feedback! We're thrilled to hear that Rodrick provided you with excellent customer service and helped you find exactly what you needed. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

March 15, 2024

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Everyone here at Elder Mitsubishi was great! My sister Briana did awesome by getting us in a brand new car! Thank you guys! More

by Lilianagonzales
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Recommend Dealer
Yes
Mar 16, 2024

Elder Mitsubishi - Killeen responded

Hi Liliana, Thank you for your review! We're delighted to hear that Briana and our team at Elder Mitsubishi provided you with great service and helped you get into a brand new car. We appreciate your feedback and your business. If you have any further needs or questions, feel free to reach out. Enjoy your new ride!

March 13, 2024

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Employee Rating

Everything went smoothly with Rodrick Mathis, he said he’ll get me into a vehicle today and he did. Thank you so much. Go by Elder Mitsubishi in Killeen and ask for Rodrick Mathis and trust me he’ll make More

by Sropati30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Elder Mitsubishi - Killeen responded

Hello Valued Customer, We're thrilled to hear that Rodrick Mathis provided you with such a smooth and efficient experience! Thank you for recommending us and for trusting us with your automotive needs. Enjoy your new vehicle and thank you for choosing Elder Mitsubishi!

March 07, 2024

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Chris, Danny and Nick went above and beyond to help us get into the vehicle we love. You get the family feel and best deals in town at elders. Will definitely go back when its time to upgrade! Couldn't as More

by Haaleymichelle1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Elder Mitsubishi - Killeen responded

Hello, Thank you for your kind words! We're thrilled you had a great experience with Chris, Danny, and Nick. We are looking forward to seeing you again when it's time for an upgrade!

February 29, 2024

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Employee Rating

I absolutely loved SAEL , he was cool I would bring him customers also love Amber & julyann they was so nice and funny I recommend anybody to go buy a car here 10/10 More

by Bribunson212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Feliciano, Julyann Santiago, Sael Del Rio , Jose Ortiz, Nicholas hiboldt

Mar 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for your glowing feedback, Kileen! We're delighted to hear that SAEL, Amber, and Julyann provided such a positive experience. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future!

February 17, 2024

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Employee Rating

Rodrick my man went above and beyond to make the deal happen Professional to the end much love and respect . More

by Jewaunsie.l.brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2024

Elder Mitsubishi - Killeen responded

Hi Jewaunsie, Thank you for your fantastic review! We're delighted to hear that Rodrick went above and beyond to make the deal happen and maintained professionalism throughout the process. If you have any further questions or need assistance, please don't hesitate to reach out.

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