Julyann Santiago
Julyann Santiago at Elder Mitsubishi - Killeen
Refer Me

Julyann Santiago

F&I Manager

Elder Mitsubishi - Killeen

5000 E Central Texas Expy
Killeen, TX 76543

Contact Me
5.0
163 Reviews

Hey there! My name is Julyann, which is pronounced (Julieann). A little about me, I’ve had the opportunity to work in the customer service field for over 20 years. Throughout my 20+ years of experience, I have been involved in training and development, management, and finance. I have always been determined to work the extra mile to make my customers have the best experience possible. Recently, I worked helping our civilians and service member community pursue better education and a new employment opportunity as they transitioned out to the civilian world; seeking a better future for themselves and their families. Today, I continue to assist both communities with securing a vehicle that would take care of their needs. My focus is to help you accomplish your vehicle goals, at the end of the road, your success becomes my success, and I am here every step of the way.

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

Languages Spoken

Spanish Spanish

5.0

163 Reviews

Write a Review

163 Reviews of Julyann Santiago

April 28, 2024

Dealership Rating
Employee Rating

Pleasant experience working with James Mathis; this dealership has the nicest most courteous employees. Thank you More

by rowranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mallonee, James Mathis , Lorraine

April 20, 2024

Dealership Rating
Employee Rating

We gave Sael a real challenge. Bad credit due to divorce and medical bills, no trade in and no money to put down…but please help us get a car. Also apart of this scenario is the fa More

by Leafinator1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Miranda, Sael Del Rio

Apr 22, 2024

Elder Mitsubishi - Killeen responded

We're truly grateful for your kind words, and we're thrilled to have helped you overcome your challenges and find the perfect car, despite the obstacles. Thank you for choosing Elder Mitsubishi-Kileen, and congratulations on your new car!

April 20, 2024

Dealership Rating
Employee Rating

Omg what an incredible experience. I went in completely unsure if I would qualify and DROVE out with a 2024 outlander! Cannot thank Sy and the elder Mitsubishi fam enough!! Thank y’all More

by Nicole92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sael Del Rio, Nicholas Hilboldt

Apr 22, 2024

Elder Mitsubishi - Killeen responded

We're thrilled to hear about your incredible experience, Nicole! Congratulations on your new 2024 Outlander! Sy and the entire Elder Mitsubishi family are dedicated to ensuring our customers drive away happy. Thank you for choosing us to meet your family's needs.

April 20, 2024

Dealership Rating
Employee Rating

Working with James and Christopher was great. They were patient and well informed and helped me a great deal with getting a new car. More

by dkjohnsonjr91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Elder Mitsubishi - Killeen responded

Thanks for your kind words, Christopher! We're delighted to hear that James and Christopher provided you with excellent assistance in finding your new car. We appreciate your business and look forward to serving you again in the future!

April 06, 2024

Dealership Rating
Employee Rating

I had the most amazing experience with this dealership. Julyann, Brianna and Danny delivered exceptional service by making my purchase a seamless process. I recommend this place everyone!!! Keep up the More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Elder Mitsubishi - Killeen responded

Hi Jennifer, Thank you so much for your wonderful feedback! We're thrilled to hear that Julyann, Brianna, and Danny provided you with exceptional service and made your purchase a seamless process. We appreciate your recommendation and kind words. If you ever need anything else or have any questions, please feel free to reach out to us.

April 05, 2024

Dealership Rating
Employee Rating

James kept me well with my payment budget and I walked out with an upgrade. More

by aprilbehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Mathis

Apr 07, 2024

Elder Mitsubishi - Killeen responded

Aprilbehr, we're happy you found our staff so supportive during your experience here at Elder Mitsubishi-Killeen. We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Elder Mitsubishi-Killeen! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

April 04, 2024

Dealership Rating
Employee Rating

Great dealership. Friendly staff willing to go above and beyond for their customers. Highly recommended. More

by rhetthoffman22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Elder Mitsubishi - Killeen responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us at Elder Mitsubishi-Killeen and that our friendly staff went above and beyond for you. If you need anything else, feel free to reach out.

March 31, 2024

Dealership Rating
Employee Rating

Bri was so helpful! We came in the last hour of the day, the day before a holiday, and she and David worked together to make sure we got what we needed at an amount we w More

by Jmhall1206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mallonee, Briana Gonzales

Apr 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for sharing your experience! We're thrilled to hear that Bri and David provided you with exceptional service and made your car buying experience smooth and comfortable, even during a busy time. If you ever need assistance in the future or have any questions, feel free to reach out. We look forward to serving you again at Elder Mitsubishi-Killeen!

March 30, 2024

Dealership Rating
Employee Rating

My experience was enjoyable and everyone was very professional. I would recommend others to come here. More

by Jaxonmjagers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Briana Gonzales

Apr 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for sharing your feedback! We're delighted to hear that you had an enjoyable experience with us and that our team provided you with professional service. Your recommendation means a lot to us, and we appreciate your trust in Elder Mitsubishi-Killeen. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to welcoming you back!

March 30, 2024

Dealership Rating
Employee Rating

Rodrick Mathis gave great customer service. I hardly do reviews but the world needs to know about this salesman. I had my twin boys with me and he was extremely patient, offered them popcorn an More

by Minique'
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Feliciano, Rodrick Mathis

Apr 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for taking the time to share your experience! We're thrilled to hear that Rodrick provided you with excellent customer service and made your visit enjoyable, especially with your twin boys in tow. . If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation, and we look forward to serving you again at Elder Mitsubishi-Killeen!

1
...

Dealership Inventory (92 Vehicles)

new 2024 Mitsubishi Outlander car, priced at $39,625
2024 Mitsubishi Outlander
new
Red Diamond exterior
CVT
Front-wheel Drive
used 2018 GMC Yukon car, priced at $29,481
2018 GMC Yukon
used
White Frost Tricoat exterior
Unknown
Rear-wheel Drive
new 2024 Mitsubishi Eclipse Cross car, priced at $36,395
2024 Mitsubishi Eclipse Cross
new
Alloy Silver Metallic exterior
CVT
Four-wheel Drive
new 2024 Mitsubishi Mirage car, priced at $23,370
2024 Mitsubishi Mirage
new
White Diamond exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Outlander car, priced at $39,945
2024 Mitsubishi Outlander
new
White Diamond exterior
CVT
Front-wheel Drive
new 2024 Mitsubishi Mirage car, priced at $22,855
2024 Mitsubishi Mirage
new
Graphite Gray Metallic exterior
CVT
Front-wheel Drive