- new Car
Like many We hate the process of buying a car. Time, cost, trades and usual feeling of being taken advantage of . However, as has been the case with my Jeep Wrangler, my Audi A6 and now our new BMW X5 the team at Premier made the process easy and a positive experience for my wife and I.
We traveled 45 minutes to get to your location, we called in advance on which car we wanted to test drive and, the dealer of the year, Tim Muldoon, made sure the car was on site. No haggling, though we are easy going, Rate was great at 1% and all went well. My wife is very happy with the car so far and appreciate everyone’s attention to the little things. We would continue come back again because of the service.
Other Employees Tagged:
, Guy moving to Colorado was great.
"Purchasing my daughters X3"
Thanks to James, and everyone who helped with the process of purchasing my daughters 2018 X3. Having sales representatives who know the product, and can answer the questions of not only myself, but my daughter, whom is a new driver, made it easy to commit to purchasing an X3 from BMW of Cape Cod.
The BMW of Cape Cod team is a very professional and attentive group. They are extremely responsive to inquiries even for used cars they have posted on cars.com. I submitted an inquiry at 9 PM and Nick responded by 9:30 PM including a list of installed options. The next morning Ben called me slightly after opening and provided additional details on the car. Prior to my arrival he had the car detailed and ready for a test drive. Ben was very professional throughout the transaction, very knowledgeable and never pressured me into other vehicles. Also while I was there Brandon gave me a tour of the infotainment system and a few days after the sale helped me set up a BMW ConnectedDrive account. Overall probably one of the most pleasant car buying experiences I’ve had. Thanks guys!
"Ease and familiarity"
- Jeanne beanie
This was a very easy and enjoyable experience at BMW of Cape Cod. They had a very large used car inventory. My salesman, Ben had a very good grasp of product knowledge. This process was very efficient and easy.
"Great experience again!!"
- Kenny Howard
This is our 4th BMW from this dealership and like every time before, it was a great experience. The staff took very good care of us and our car was everything we hope it would be. I recommend BMW of Cape Cod to everyone.
"Easy, friendly, not pushy"
My experience was very good. Ben was knowledgable, helpful and not a "pushy salesman" He gave us the time we needed to come to a decision.
Richard was helpful and creative. He is also funny and friendly.
I was a bit confused with the intro to my car by Jake. (Probably more my fault than his). After driving my car for a week I had some specific questions that Brendan was able to help me with.
All in all this was a pleasant experience.
"2010 used LR RR"
From the moment I walked through the doors of BMW of Cape Cod I felt like I was a known returning customer. Literally every person I made eye contact seemed to be happy and anyone I talked with was helpful and courteous. This is my first time purchasing a pre-owned vehicle and Joe managed to calm all my concerns. I will definitely be returning when the time comes to purchase my next vehicle.
"Oops, We did it again! "
- Diane D
We have been buying ours cars from BMW of Cape Cod for many years now. Our family can never go wrong dealing with this dealership. Their professionalism and expertise is second to none! Nick, James, Rich and Brandon thanks for yet another awesome experience! See you in a few years for the next one!
"The most professional dealership on the Cape. "
I own 7 high end vehicles. This was one of my best car buying experiences. Professional staff top to bottom. Made buying a pleasant experience.
"The Customer Care was Outstanding!"
I just purchased an X1 from BMW of Cape Cod and to say the customer care was impressive is an understatement, the team is outstanding! Nick, Joe, Richard and Brandon could not have been more helpful, more knowledgeable or more accommodating. Every single one of them was professional and polite. I was in the middle of a move to Cape Cod so it was difficult for me to get from Falmouth to Hyannis after working all day so they offered to bring the car to me. Joe delivered the car to my home and spent over an hour going over all the features and answering all my questions, he was very patient above and beyond. To anyone contemplating a BMW purchase or lease, I strongly encourage and highly recommend buying from BMW of Cape Cod!