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Nicholas Williams
Nicholas Williams at Toyota of Kent

Nicholas Williams | Page 2

Service Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

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66 Reviews
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66 Reviews

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66 Reviews of Nicholas Williams

April 21, 2023

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Employee Rating

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Tiffany Lucas

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Apr 26, 2023

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 12, 2023

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Employee Rating

People were great they had the truck the only problem I had had nothing to do with them they didn’t put the floor mats in that truck side from that it was one of my best car buying experiences More

by THOMASFINNERTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

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Apr 26, 2023

Toyota of Kent responded

Thomasfinnerty, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2023

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Employee Rating

Thought I was getting a maintenance service and was charged over $500 in labor more than double the price of the actual materials used. More

by missego77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

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Apr 26, 2023

Toyota of Kent responded

Hi Missego77, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at 330.673.2200 and ask for Nick Williams our service manager to discuss this further.

April 05, 2023

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Employee Rating

Excellent service and even better people there to work with. I highly recommend this establishment! More

by MLOPEZ2168686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

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Apr 07, 2023

Toyota of Kent responded

Mlopez2168686, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

April 01, 2023

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Employee Rating

I’ve done business with the team at Toyota of Kent for 15 years and always have a wonderful experience with everyone, they have my highest recommendation! More

by MDHICKEY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Betsy in car rentals 👍👍

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Apr 07, 2023

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 27, 2023

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Employee Rating

Perfect! It was so fun with knowledgable, kind and transparent people. My salesperson Trevor; Rocks! More

by DENAYA.P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 31, 2023

Toyota of Kent responded

Denaya.p, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope to see you soon!

March 21, 2023

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Employee Rating

They were absolutely amazing in everything that they did. I cannot recommend them highly enough from their professionalism to their friendliness. More

by The0rangutain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Dale, Andrea, (everyone at maintence dept)

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Mar 26, 2023

Toyota of Kent responded

The0rangutain, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 06, 2023

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Employee Rating

Very friendly service and inform what needs to be changed also provide recommendations for future service. More

by KAKAQJ
Recommend Dealer
Yes
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Mar 10, 2023

Toyota of Kent responded

Kakaqj, we are so happy to read such a great review about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2023

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Employee Rating

Nice people good service I recommend your guys to everyone real friendly and professional thank you very much More

by JLRIVERA3073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

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Feb 25, 2023

Toyota of Kent responded

Hi Jlrivera3073, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

January 27, 2023

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Employee Rating

Exceptional dealership both in sales and service! Dealing with for 20 plus years and will continue to do so!! More

by RICKLA48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

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Feb 01, 2023

Toyota of Kent responded

Hi Rickla48, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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