Nicholas Williams
Nicholas Williams at Toyota of Kent

Nicholas Williams | Page 3

Service Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

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66 Reviews
not yet
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66 Reviews

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66 Reviews of Nicholas Williams

January 15, 2023

Dealership Rating
Employee Rating

The staff was helpful and kept me updated. I would definitely go back to have more work done. More

by LISA_KNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jan 23, 2023

Toyota of Kent responded

Lisa_knapp, we are so happy to read such a great review about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

January 13, 2023

Dealership Rating
Employee Rating

Good quick service. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. More

by Neil.paolucii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jan 18, 2023

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2023

Dealership Rating
Employee Rating

As usual the service was excellent, quick and reasonable. Toyota does it right does it fast and reasonably priced. More

by TLENNON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jan 18, 2023

Toyota of Kent responded

Tlennon45, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you, and have a fantastic day!

November 16, 2022

Dealership Rating
Employee Rating

Absolutely amazing staff and service! They got me in the car I wanted and in my budget. Best experience I’ve had buying a new car! More

by KELLY.PARK2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Nov 20, 2022

Toyota of Kent responded

Kelly.park2006, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 06, 2022

Dealership Rating
Employee Rating

This is the wrong email. I’m tired of getting emails even though I have unsubscribed multiple times. Maybe a bad review will get your attention. More

by CTBROCK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jun 12, 2024

Toyota of Kent responded

Ctbrock, we apologize for the inconvenience you've experienced with our email system. We understand how frustrating it must be to receive unwanted emails, and we are committed to resolving this issue. Could you please provide us with the email address that is receiving these communications? We will ensure that it is removed from our mailing list immediately.

November 02, 2022

Dealership Rating
Employee Rating

The service department did an excellent job on my car. Everyone was friendly and easy to work with. More

by JENNMBOWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale the Service Tech

Nov 06, 2022

Toyota of Kent responded

Hi Jennmbowman, thank you so much for your positive comments about Toyota of Kent! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

September 24, 2022

Dealership Rating
Employee Rating

Mike Sheppard saved the whole experience. Thank you for delivering a wonderful vehicle after so many challenges. More

by KEELINGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas, Mike Sheppard

Nov 03, 2022

Toyota of Kent responded

Hi Keelinga, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2022

Dealership Rating
Employee Rating

John was very great about getting me checked in! The oil change was very quick. The only thing I would complain about would be the car wash. I do appreciate them cleaning my car. However, you can te More

by KATIECATCHER1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Nov 03, 2022

Toyota of Kent responded

Katiecatcher1315, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

August 17, 2022

Dealership Rating
Employee Rating

Exelent service, it only take me less then an hour to go home with my new ride More

by BILLYOO2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Aug 17, 2022

BILLYOO2012 responded

Exelent service and fast response, it took me less then an hour to have my new ride and i love it

August 10, 2022

Dealership Rating
Employee Rating

Excellent service, fast, friendly and done right the first time. Best service department in the world. More

by JBLAZSIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Aug 12, 2022

Toyota of Kent responded

Jblazsik, thank you for your kind words and this wonderful review!

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