Nick Anaya

The people in the shop do great work. I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the ser I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the service department manager. This gentleman can use some customer service training. After being told my vehicle was done, I seen some lights on my dash panel. Which has happened in the past, basically the computer needed to be reset. I was told that I needed brakes and would have to wait until the next day. Finally, after getting the run around 3 times my vehicle was done. It did take a call to the dealership manager to get that done. This is the only bad experience I've had there. More

by bqafterhours15 Verified Customer Verified Customer

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I got to the dealership 15 mins before my scheduled oil change. I was advised it would take 1hr to 1 hr and 45 mins for an OIL CHNAGE. After an hr I had my son go check on the progress of the car. He came change. I was advised it would take 1hr to 1 hr and 45 mins for an OIL CHNAGE. After an hr I had my son go check on the progress of the car. He came back to me and said it was parked facing the opposite way. Then 15 more minutes go by and I go inpatient and went to check on the progress. My car was still facing the same way that my son saw it AND it was DONE. No one even came to tell me anything. If it was t for me getting g up to check who knows how much longer I would have w waited for an oil change that should take 20 mins. 🤦‍♀️ Also I was advised that my windshield washer guild would be topped off. It wasn’t and I know that bc it was completely empty when I brought it in. More

by jpr1179 Verified Customer Verified Customer

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Always a very good experience, greatly appreciate the communication, and thankful for offering the Lift. . communication, and thankful for offering the Lift. . More

by LISAROMERR5 Verified Customer Verified Customer

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Friendly and efficient. Only complaint a little slow due to fact it was busy. One hour appointment took 2 hours instead. Only complaint a little slow due to fact it was busy. One hour appointment took 2 hours instead. More

by GIVEALITTLE85 Verified Customer Verified Customer

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Did what was asked, quicker than the time estimate. Friendly and courteous from all staff. Friendly and courteous from all staff. More

by malloy.gary Verified Customer Verified Customer

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Ramon is very approachable. He help me a lot and explain to me what my car needs. He help me a lot and explain to me what my car needs. More

by Chertaurus Verified Customer Verified Customer

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A very bad experience, except for two people at the place. It was so terrible. place. It was so terrible. More

by Ileana Verified Customer Verified Customer

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Everyone in the service department were very attentive. They remembered me from the last transaction and offered great customer service while I was there. They remembered me from the last transaction and offered great customer service while I was there. More

by M_LAFONT190 Verified Customer Verified Customer

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Service dept was GREAT! Ended up paying for a repair instead of trading car in. The sales dept wasn’t great. Did not feel like we were helped to the best of their abilit Ended up paying for a repair instead of trading car in. The sales dept wasn’t great. Did not feel like we were helped to the best of their ability. We spent 5 hours+ and still did not buy a car. I was never told the appraised amount of my trade in. I was very disappointed. More

by Leona Chavez Verified Customer Verified Customer

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I wouldn’t take my car anywhere else than Nissan Dealership All maintenance guys were just wonderful they explained everything thanks guys Dealership All maintenance guys were just wonderful they explained everything thanks guys More

by RUFCHAVEZ780 Verified Customer Verified Customer

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