Nick Baron | Page 14

Good fast service My time was respected, I got the car of my dreams, and was even given advice that would positively help my credit situation and my overall financial h My time was respected, I got the car of my dreams, and was even given advice that would positively help my credit situation and my overall financial health More

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Very pleased Great team of individuals very helpful, caring, honest people especially my sales person Eddy Sabeiha was great. Eddy kept making sure we were ok whil Great team of individuals very helpful, caring, honest people especially my sales person Eddy Sabeiha was great. Eddy kept making sure we were ok while waiting for manager/ paperwork etc. Eddy even helped my son connect to WiFi so he could play his games while waiting. Thank you More

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Great Customer Service I was taken care of real quick and was satisfied with my new car! Corey also cleaned the car for me and left it in great condition. Thank you to every I was taken care of real quick and was satisfied with my new car! Corey also cleaned the car for me and left it in great condition. Thank you to everybody who helped me while i came in to make a purchase. More

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Not bad, could use some work. Tito was great! He is very down to earth and not pushy at all! I told him the car and options I wanted and he was able to pick out the perfect vehicle Tito was great! He is very down to earth and not pushy at all! I told him the car and options I wanted and he was able to pick out the perfect vehicle! I took two stars away for a couple reasons. Tito seemed pretty overworked with quite a few clients at once (not his fault) and we kept having to be moved around from desk to desk. As someone who used to work in a dealership and now owns her own business, it felt very crammed and unprofessional. I also witnessed Tito ask for help from another employee and was completely blown off. The entire financing process was ridiculous and I felt like I was being walked all over in the beginning. After saying "No" about 10 times, finally the finance manager (Nick) came over and we were able to tell him what we were looking to be at and he made it happen. Wish that would've happened sooner, because I was about to walk out. We were there for about 5 hours. Another thing is that when I left with the car there was less than 1/8th of a tank of fuel. I had to stop to get fuel just to make it home. I must say this is the first time I have bought a vehicle and they haven't filled up the tank before you leave with it. Then lastly, when they were trying to take off the paper inside my window, they destroyed the window tint and didn't say anything. I now have to take it to get replaced, which is a little frustrating after just purchasing the car. These reasons put me at a 'maybe' whether I would recommend this dealership. I would recommend Tito no doubt, but the rest of the process was a drag. More

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Very helpful Not pushy but very helpful. Tito was very professional and lined up each vehicle for a test drive promptly and without pressure. He was very knowledge Not pushy but very helpful. Tito was very professional and lined up each vehicle for a test drive promptly and without pressure. He was very knowledgeable about the inventory and knew the vehicles well. Will definitely look to do more business with him. More

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Great deal and great service! We got a great deal on a 2015 GMC Terrain SLT.  It was $4000 below market value on car guru, which is why we chose to go to North Coast Auto Mall.  It We got a great deal on a 2015 GMC Terrain SLT.  It was $4000 below market value on car guru, which is why we chose to go to North Coast Auto Mall.  It did have a large mark on one of the back seats and the engine light came on when we went to test drive it.  They were able to get it to the GMC dealership and checked out the by the next day.   Nothing was wrong, they just replaced the sensor.  They gave us a call that day to let us know the car was ready. We had great customer service.  The only thing we were disappointed by was finding smoker dust coming out of the vents after turning the air on higher.  They must have covered up the smell well.   More

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North Coast Redefined My Used Car Experience I have always dreaded buying a used car. North Coast Auto Mall changed my mind about the whole process. My positives: the vehicle I was interested I have always dreaded buying a used car. North Coast Auto Mall changed my mind about the whole process. My positives: the vehicle I was interested was actually In stock when I showed up, Gary my sales associate helped me look at other comparables without pushing a higher vehicle, my trade in was in line with KBB value, Nick went over the extended plans with me without being pushy and trying to upsale when it wasn’t in my budget, vehicle was prepped and detailed nicely. My negatives: waiting for paperwork process to finish the deal. I understand this is a first come first serve and it takes time to get everything prepped so not much you can do about that. One positive is that the finance guy who steered me thru the contract and paperwork was great and explained every document without over explaining. Very pleased with my experience and will return to North Coast in the future. More

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Busy and welcoming Very easy transaction. Drove over 1.5 hours while truck i wanted was being looked at already by someone else. Kept in contact entire ride to dealershi Very easy transaction. Drove over 1.5 hours while truck i wanted was being looked at already by someone else. Kept in contact entire ride to dealership. Lia was very polite and professional. Nick C was quick and too the point. Very professional during an onslaught on customers. almost all chairs were gone and I was askes consistently by many staff members if I was comfortable. Will definitely pass on the name More

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Great experience Great service. Great selection. Was able to buy my first car with no hassle and plenty of assistance from all of the staff. Overall great experience. Great service. Great selection. Was able to buy my first car with no hassle and plenty of assistance from all of the staff. Overall great experience. More

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Bought a truck from this dealership I flew to Cleveland from Denver to buy a truck from this dealership. In the week prior to me getting there, they constantly kept in touch with me and I flew to Cleveland from Denver to buy a truck from this dealership. In the week prior to me getting there, they constantly kept in touch with me and my loan officer. I was getting financed through my local bank, and they provided him everything he needed in order for me to be able to fly there with a cashier's check in hand. The salesman (Tito) had the truck running, warmed up and ready to go for the test drive when I arrived. The only thing negative I have to say about my experience with this dealership, is that the truck was due for an oil change. Info on the dash was that the oil had 0% life left. And since I was going to be driving the truck back to Denver (1300 miles), I had to get the oil changed at a shop for $85. Little bit of an inconvenience for me. That is why I give them a 4 star rating instead of a 5. Aside from that, I had s good experience with Tito and North Coast Auto Mall. More

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