Nick Bina | Page 2

Donny was very helpful and easy to deal with. He was informative and personable. Donny never tried to pressure us to do anything. I would recommend him to anyone who is buying a new of used ve He was informative and personable. Donny never tried to pressure us to do anything. I would recommend him to anyone who is buying a new of used vehicle. More

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Employees were pleasant to work with and very knowledgeable. Everything moved along very very quickly knowledgeable. Everything moved along very very quickly More

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Salesman did a great job. Not pushy at all and laid out all the details. Very fair on used vehicle price. Not pushy at all and laid out all the details. Very fair on used vehicle price. More

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The service during the sales process was great. Kudos to all the staff. We ran into a problem in actually getting our car. One item needed to be repaired. There appeared to be a lack of commun Kudos to all the staff. We ran into a problem in actually getting our car. One item needed to be repaired. There appeared to be a lack of communication between the service department and our sales rep, resulting in us not knowing what was going on for a couple of days. Frustrating. More

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This dealership was easy to work with, they got us approved and our vehicle ready to go super fast. approved and our vehicle ready to go super fast. More

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Courteous, friendly, helpful, just down right very nice people clean dealership i would recommend to anybody . people clean dealership i would recommend to anybody . More

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Everything went great,the sales team was was excellent. And Dave in the finance office was a pro. And Dave in the finance office was a pro. More

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I had a very good experience from salesman to financings. I would go back to buy another vehicle. I would go back to buy another vehicle. More

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Nick and the whole team did a great job and made it an easy process! easy process! More

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In May 2024, I purchased a used 2023 Chevy Bolt from Jeff Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left me very disappointed. Here are the specific issues I encountered: Missing Key: I specifically confirmed that I needed two keys before taking the car for a test drive, and was informed that it would not be a problem. Despite this, the second key wasn't readily available. I was told it would be mailed, but I have yet to receive it (as of July 2024) despite multiple follow-up calls (over 10). Always told the same we will get back to you and no one ever has. Extended Warranty: My inquiry about an extended warranty was brushed aside, and it was revisited when financing. I specifically mentioned wanting to use my credit card to rebuild credit, but the finance department then pressured me to add the warranty to my credit card. Unprepared Delivery: Upon picking up the car, it wasn't fully charged (despite calling ahead to confirm a full charge for the drive home). Additionally, the charging cable needed to be added to the trunk. We needed to go back that same night to get it, and we were given part of it, not all of it. Questionable Service: I paid for a seat treatment, but I wonder if it was performed. Overall, the lack of attention to detail and follow-through significantly impacted my experience. This was a significant purchase for me, amounting to around $20,000, and the dealership's lapses unfortunately overshadowed the initial positive interaction. I sincerely hope this review helps other potential customers be aware of these issues and make informed decisions. I also hope the garage gets back to me as we wanted to go by truck and send friends there, but now everything is on hold. More

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