Nick Capparelli | Page 3
Finance Manager
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
48 Reviews
Write a Review48 Reviews of Nick Capparelli
February 10, 2024
Working with Scott to find my BMW has been a pleasure. It was a smooth and efficient process and I appreciated how detailed Scott was with the process. He answered all my questions and made my experience It was a smooth and efficient process and I appreciated how detailed Scott was with the process. He answered all my questions and made my experience with BMW of West Chester unforgettable. I highly recommend Scott as he is very knowledgable. He also speaks from a place of owning a BMW so it was great hearing from the perspective of one who understands how to care for a BMW. More
Other Employees Tagged: Scott Gately
February 09, 2024
Robert Madden was exceptional. He took the time to show me the cars and features and explained everything clearly. His demeanor was a good balance of being extremely knowledgeable He took the time to show me the cars and features and explained everything clearly. His demeanor was a good balance of being extremely knowledgeable and showing me everything I needed to know about the cars without being pushy or too overbearing (which I have seen at other dealerships). Everyone there is extremely professional and friendly. Wilmer Rodriguez took the time to come out and introduce himself to me. Nick was extremely professional and friendly. Overall Robert and his team worked together to really make this experience positive. I would highly recommend BMW of West Chester highly. More
Other Employees Tagged: Wilmer Rodriguez, Robert Madden
February 05, 2024
The sales representative- Lauren Pierce is one of the best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient e best customer service rep I have ever met. The dealership team are are all excellent, very polite, excellent communication skills, and very patient explaining details by answering customer's needs or questions. More
Other Employees Tagged: Lauren Pierce/ Snyder
February 01, 2024
Second car purchased from Justice. Great experience both times. Would definitely recommend Justice and BMW of West Chester. Great experience both times. Would definitely recommend Justice and BMW of West Chester. More
Other Employees Tagged: Justice Mogano
January 30, 2024
Scott is our Sales Person for life. He keeps in touch with what is going on in the BMW world, and knows what we want and seeks to find us the next vehicle just about the time that serv He keeps in touch with what is going on in the BMW world, and knows what we want and seeks to find us the next vehicle just about the time that serves us best. More
Other Employees Tagged: Scott Gately
January 23, 2024
Excellent service and follow through. Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pus Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pushy) which we appreciate. More
Other Employees Tagged: Bill Cosenza, Lauren Pierce/ Snyder
January 22, 2024
The level of service was extraordinary. My Client Advisor (Scott Gately) is a tremendous asset to BMW of West Chester. Scott went above and beyond to find the vehicle of my choice (twice), My Client Advisor (Scott Gately) is a tremendous asset to BMW of West Chester. Scott went above and beyond to find the vehicle of my choice (twice), and was extremely knowledgeable of all aspects of my vehicles. Scott makes customer satisfaction his highest priority and my car buying experience has been a real pleasure. I've experienced only curtesy and professionalism from all areas of this dealership. I highly recommend BMW of West Chester. More
Other Employees Tagged: Nick Capparelli
January 16, 2024
The team worked together to make me happy in an extremely difficult situation! Thanks for all your help difficult situation! Thanks for all your help More
Other Employees Tagged: Scott Gately, Ian Martin, Robert Madden , Jordan Adams, Cameron Allen, Donna Griffith
January 15, 2024
Great service and follow through. We had an insurance claim and they were patient and worked with us to resolve any issues. We had an insurance claim and they were patient and worked with us to resolve any issues. More
Other Employees Tagged: Bill Cosenza, Lauren Pierce/ Snyder
January 14, 2024
Well prepared used car, reasonable price, and friendly staff. My wife loves the car. Dan Stangl was very helpful teaching us how to use it; plug in electric hybrid staff. My wife loves the car. Dan Stangl was very helpful teaching us how to use it; plug in electric hybrid More
Other Employees Tagged: Nick Capparelli