Nick Capparelli | Page 4

Very professional, friendly, accommodating. Smooth transaction. Our salesman was very personable and took the time to understand what we were looking for in a car for our daughter Smooth transaction. Our salesman was very personable and took the time to understand what we were looking for in a car for our daughter More

by dr.elizabethmerryfield Verified Customer Verified Customer

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Scott was amazing from start to finish, very professional, communicated with me throughout the process and was very knowledgeable of BMW. The staff at the dealership was also very helpful throug professional, communicated with me throughout the process and was very knowledgeable of BMW. The staff at the dealership was also very helpful throughout the process and made it an enjoyable experience. More

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Unfortunately, I my opinion, experiences on both sales and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provid and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provided excellent personal service. Purchase paperwork process did not appear organized and was not executed well. More

by funarishopping999 Verified Customer Verified Customer

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Hard to get in and no loaners available for us to use during our service during our service More

by jason@jruconstruction.com Verified Customer Verified Customer

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Robert Madden was a great help through the very efficient process buying an X3. Very nice dealership, too. process buying an X3. Very nice dealership, too. More

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The sales person, Scott Gately, was extremely professional and concise in his presentation. He was very sincere and explained our options. My wife and I actually enjoyed the process. This proc professional and concise in his presentation. He was very sincere and explained our options. My wife and I actually enjoyed the process. This process was like no other with the several cars we have purchased over the years. From the minute we sat down to the delivery, we felt very comfortable with both the dealer ship and especially Scott. We highly recommend both Otto and Scott Gately when in the market for a BMW. More

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Any and all assistance that could possibly have been brought into my purchase was. It was the most professional and pleasant purchase of an automobile I have ever experienced. My hats off.. Thank you! brought into my purchase was. It was the most professional and pleasant purchase of an automobile I have ever experienced. My hats off.. Thank you! More

by dboch Verified Customer Verified Customer

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Always great working with Scott, just purchased our 4th car over a ten year timeframe and sincerely appreciate the relationship. car over a ten year timeframe and sincerely appreciate the relationship. More

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So far my experience with BMW of West Chester has been great. Everyone is very courteous and knowledgeable. great. Everyone is very courteous and knowledgeable. More

by patalum69 Verified Customer Verified Customer

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Everyone was friendly and very professional. . they answered all my questions and helped set up my new car . they answered all my questions and helped set up my new car More

by tjvc1 Verified Customer Verified Customer

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