"Service fell short..I bought my 2014 RR Sport to replace..."
Service fell short..I bought my 2014 RR Sport to replace the master windows switch ($650 to replace + Labor) and the Door panel was not even put back correctly...on picking up the vehicle I noticed the door loose and reached down and could put my hand between door and panel....then when I jiggled door slightly....I could hear a rattling...like a door clip fell down into the door....the technician didn't even look. Now every time I close the door...I hear it! Where is the pride in doing something right the first time....Sorry, but I won't be back!
"Horrible I dropped my car off for service they ruined my..."
Horrible I dropped my car off for service they ruined my air vent on the dashboard. My lawyer called and all of sudden the camera stopped. They had the nerve to want to charge me $500 for their error, which no one took blame or apologized. I would never ever come here.
"Service Techs smoking Cannabis in our car!"
We took our car in to be serviced at Park Place Jaguar a couple of weeks ago. Yesterday my son starts questioning me about how I feel about marijuana use. Apparently, he had found an empty container for a Cannabis cigar in his dad car. He assumed it was his dad’s. I later confirmed this was not his father’s. The last place this car was out of our possession was at Park Place for service. I dropped the car off for its service this time. I was surprised about how unprofessional this service center personal appeared. It now seems evident this dealership service center has a real culture issue. I am glad no one was hurt during their pot smoking joy ride in our F-Type convertible! We will not be using this service center again.
"Steve W. Is awesome. If you had a bad experience with..."
Steve W. Is awesome. If you had a bad experience with Park Place (Dallas) this dealership will bring you back. Second purchase from them just a great experience!