Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
October 10, 2018
Courteous Customer experience I always receive outstanding customer service and they explain everything about the service so I can understand what is going on with the car. All Adv I always receive outstanding customer service and they explain everything about the service so I can understand what is going on with the car. All Advisors are always helpful. More
October 10, 2018
Service Work Fast and efficient! The service was explained tome up front along with the cost. My vehicle was ready on time and brought back washed and clean. Fast and efficient! The service was explained tome up front along with the cost. My vehicle was ready on time and brought back washed and clean. More
October 08, 2018
Great care. I only use Nick. I only use Nick in the service department.. he is always not e and welcoming and explains in detail what each service appt entails and reminds you of I only use Nick in the service department.. he is always not e and welcoming and explains in detail what each service appt entails and reminds you of things to keep in mind for upcoming appts. Like tires or timing belt. More
October 08, 2018
Always an easy and smooth transition Very good experience. Even with the phone down, Nick got back to me via my message I left and secured me a loaner. Brittany followed up with me afte Very good experience. Even with the phone down, Nick got back to me via my message I left and secured me a loaner. Brittany followed up with me after the car was done. More
Other Employees Tagged: Cody Johnson, Yvonne Russell , Brittiany Byas
October 03, 2018
Long delay in getting parts The folks at Jackson Acura were great. they kept me informed on the status of my car. I was very dissappointed in how long it took for part to be delv The folks at Jackson Acura were great. they kept me informed on the status of my car. I was very dissappointed in how long it took for part to be delvered to the service center (5 days) and the center had no way to track the shipment. More
October 02, 2018
Great Service Everything was done to the great standard I expect form ACURA. From the loaner to the repair. Everything went like clockwork! Long time loyal customer Everything was done to the great standard I expect form ACURA. From the loaner to the repair. Everything went like clockwork! Long time loyal customer. More
October 02, 2018
Quick Maintenance I got in my car an as it turned on the maintence light poped on. When I got home from running errands I called and I could get in the same day. When I got in my car an as it turned on the maintence light poped on. When I got home from running errands I called and I could get in the same day. When I checked in I let them know I had another appt to get to with in the hour and half. They said no problem. ANd It happened just like that and they even washed and vaccumed out my car. I got to next appt with time to spare. Was a quick and easy experience. Totally reccomend this Acrura dealership! More
October 02, 2018
Jackson Acura Service Nick Covino took care of me as usual. Has serviced my Acura’s for 11 years now. I have owned as many as 5 at one time and have 3 today. Nick Covino took care of me as usual. Has serviced my Acura’s for 11 years now. I have owned as many as 5 at one time and have 3 today. More
October 02, 2018
Rapid Repair of Alternator Our 2003 MDX broke down in Chamblee with teenager driving--very distressing. But had good experience with Nick in the service department. Had the car Our 2003 MDX broke down in Chamblee with teenager driving--very distressing. But had good experience with Nick in the service department. Had the car towed 10 miles vs going to local dealer and the service was worth it. Nick had the car in first thing the next morning and out late the same day. Explained the cost and repair so that we felt very comfortable. He made a difficult situation very easy to navigate through. More
October 01, 2018
Excellent service continues. I have been a Jackson Acura Service customer since they opened their doors. Based on my service experience over the past 12 years I will continue usin I have been a Jackson Acura Service customer since they opened their doors. Based on my service experience over the past 12 years I will continue using Jackson to service my Acura vehicles. More
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