Nick Covino
Nick Covino at Jackson Acura
Refer Me

Nick Covino

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,415 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

Dealership Experience

24 yrs, 8 mos

Industry Experience

46 yrs, 4 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

4.8

1,415 Reviews

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1415 Reviews of Nick Covino

April 12, 2024

Dealership Rating
Employee Rating

I purchased my RDX from Jackson Acura in 2013. As far as I can remember, no one else has ever serviced my vehicle. It has been interesting to watch them make gradual improvements to their practice More

by Mwebb6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We truly appreciate your loyalty as a valued customer since 2013 and your ongoing support. We're committed to continuously enhancing our services to ensure the best possible experience for our customers like you. Your feedback helps us to continually improve and refine our processes. Thank you for recommending Jackson Acura. We are truly honored to have earned your trust and loyalty, and we look forward to serving you for many years to come! Warm Regards, Jackson Acura Team

April 11, 2024

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Employee Rating

Nick Covino is a very good service advisor, he has always been helpful to me More

by flattopted_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Jackson Acura responded

We're thrilled to hear about your positive experiences with Nick at Jackson Acura! Delivering helpful and reliable service is what we strive for every day, and it's fantastic to know that Nick has consistently met your expectations. Your continued support is truly appreciated. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

April 10, 2024

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Excellent communication and service. They performed very good work on my vehicle and diagnosis correctly.. It was very professional. More

by muradqq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

April 07, 2024

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Great visit! My representative working with me was very attentive and kept me notified of the progress. Awesome job! More

by Janie.picklesimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Jackson Acura responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

April 07, 2024

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Employee Rating

Jackson Acura is always great! I will pass several dealerships to come back here because of the service More

by sharmanethomas
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 10, 2024

Jackson Acura responded

Thank you for taking the time to share your feedback - We truly appreciate your loyalty to Jackson Acura and are honored that you choose us for your automotive needs. Your dedication to our dealership means the world to us, and we're committed to maintaining the high standards of service that have earned your trust. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

April 03, 2024

Dealership Rating
Employee Rating

I have been using Nick Covino and Jackson Acura since 2012 and have always had good service. More

by cool.blue
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 10, 2024

Jackson Acura responded

We're honored to have earned your trust and loyalty over the years! Building long-lasting relationships with our customers like you is what drives us to consistently deliver top-notch service. We're delighted to hear that Nick and our team have consistently met your expectations. Your satisfaction is our utmost priority, and we're committed to maintaining the highest standards of service excellence. If there's anything else we can assist you with, please don't hesitate to let us know. We deeply appreciate your continued support and look forward to serving you for many more years to come! Warm Regards, Jackson Acura Team

April 01, 2024

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Excellent dealership. Disappointed that my car was not washed as well as in the past. In the past, the maintenance done was perfect, my vehicle was cleaned and I felt reli More

by kathleenmweaver
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 11, 2024

Jackson Acura responded

Thank you for your kind words about our dealership and Nick. We're sorry to hear about your disappointment with the cleanliness of your vehicle during your recent visit. We strive to provide consistent and exceptional service, including thorough maintenance and a spotless finish. Ensuring that every detail is attended to and that our customers feel appreciated is paramount to us. Your feedback is truly valuable to us, and we will address this matter to ensure that we maintain the high standards our customers expect. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Warm Regards, Jackson Acura Team

March 31, 2024

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Employee Rating

Always have good service from Jackson Acura. Nick makes sure car is serviced correctly and goes over everything with me after work is completed. More

by Phil
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Mar 31, 2024

Phil responded

Always pleased when I have my car serviced by Jackson Acura. They make a point to see that their customers are satisfied with service and quality. I am!

March 31, 2024

Dealership Rating
Employee Rating

Nick is great. Nick is really great. Nick is really really really great great great. More

by dhailey
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 10, 2024

Jackson Acura responded

Thank you for your review and for highlighting Nick's exceptional service. Your satisfaction is our top priority, and we're thrilled that Nick's efforts made a positive impression on you. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Dealership Rating
Employee Rating

Fast, efficient and comfortable waiting area. Nick was able to get me in and out with oil change and inspection in a very reasonable amount of time. More

by Bshaver68
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 10, 2024

Jackson Acura responded

Thank you for taking the time to share your recent service experience with us! We're thrilled to hear that you found our service to be fast, efficient, and comfortable. Providing timely and convenient service is a top priority for us, and we're delighted that Nick was able to assist you with your oil change and inspection promptly. We understand the importance of minimizing wait times and ensuring that our customers have a comfortable experience while waiting for their vehicles to be serviced. So we're glad to hear that our waiting area met your expectations and provided you with a pleasant experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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