Nick Diguiseppe | Page 4

Personnel was very courteos and helpful and professonal Nick was very professional and friendly recommend him all the time, he hung in there with me,as I was not feeling well. very nice guy. Nick was very professional and friendly recommend him all the time, he hung in there with me,as I was not feeling well. very nice guy. More

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Excellent Experience! Videon had a pre-owned 2013 Jeep Grand Cherokee advertised on their website. Before coming to Videon, we saw quite a few of pre-owned cars that looke Videon had a pre-owned 2013 Jeep Grand Cherokee advertised on their website. Before coming to Videon, we saw quite a few of pre-owned cars that looked good on the website, but in person did not look good at all. This Grand Cherokee, however, was even better in person. VERY clean pre-owned vehicle. Nick took care of us from start to finish. Did not feel like we were buying a car.. Nick is very personable and we enjoyed working with him.. Can't say enough great things about Nick or Videon. We highly recommend buying a vehicle from this dealership. More

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Happy Wife I found the Dodge Durango Citadel that I wanted. It had low mileage and was in great condition. Nick was great. The whole team made a long process fun I found the Dodge Durango Citadel that I wanted. It had low mileage and was in great condition. Nick was great. The whole team made a long process fun. Thanks guys and ladies. I got the car of my dreams. I'm a happy wife More

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Nick is the man !! Went in to look at '11 Honda Pilot, ended up buying it. Had it delivered, no problems. Great dealership to work with. I would deal with them again. Ve Went in to look at '11 Honda Pilot, ended up buying it. Had it delivered, no problems. Great dealership to work with. I would deal with them again. Very friendly!! More

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Nick DiGuseppe helped me and was extremely pleasant and knowledgeable. He got me into the car I wanted at a cheap fair price. He made the car buying experience easy helped me and was extremely pleasant and knowledgeable. He got me into the car I wanted at a cheap fair price. He made the car buying experience easy and didn't try to take advantage. I highly recommend visiting him for any car buying needs More

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This was the best car buying experience I have ever had If anyone is in the market for amazing customer service, attention to detail, warm and caring sales people, honesty, and just an over all amazing car If anyone is in the market for amazing customer service, attention to detail, warm and caring sales people, honesty, and just an over all amazing car buying experience then I would highly recommend Nick Diguiseppe and the team at Videon. You won't be disappointed. They took such good care of me and gave me an amazing deal on an amazing car. I could not be happier. I could have purchased the same car at a different dealership but with such a great team and a wonderful experience, I wouldn't go anywhere else! More

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Customer for Life Some companies still know what it means to deliver superior customer service. Videon Jeep is one of those companies. I purchased a certified pre-own Some companies still know what it means to deliver superior customer service. Videon Jeep is one of those companies. I purchased a certified pre-owned 2014 Jeep Grand Cherokee Limited 6 weeks ago. I had a great experience purchasing the car from Nick – they took great care of me and really made me feel valued as a customer at the date of purchase. They delivered that same great service again when my “new” car broke down in Asheville, NC two weeks ago. My Jeep started to overheat coming through the mountains late on a Saturday night. After getting it to a local service center first thing on Sunday morning I came to find out that I had a cracked radiator. Obviously, that news was not received very well and I was nothing short of furious! The local Jeep Dealership was not open, neither was Videon, but Videon did have a text service on their website. My girlfriend shot off a text message, we explained that it was an emergency and needed a phone call immediately. We received a phone call from one of their managers, Jim, on a Sunday afternoon as he was grocery shopping with his wife! He took some time with us and let us know that he would have someone reach out first thing Monday morning. My girlfriend and I had to get home by Monday and could not stay in NC until the car was fixed. We took a huge gamble and rented a car, drove home, and decided to go talk to Videon directly on Monday morning. We sat with the owner, Steve Videon, and again, he could not have been more helpful. Steve told me to get him all of the receipts from our trip and he would get them taken care of for us and he would send someone down to drive my car back for me. He delivered that resolution before I ever had to ask for it. Steve and the rest of the Videon team understood how stressful our weekend had been and made sure to do their best to remove the stress from the rest of the process. I was given a rental for the week, reimbursed for my expenses, and again – felt like a priority to Videon. I can say with a smile on my face that the team at Videon not only gained a customer for life, but they also gained a very vocal advocate that will send as many people to them as possible. Thank you for making an extremely stressful experience as close to stress free as possible! More

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Bought my first car! I want to give a BIG thank you to Nick Diguiseppe and the team at Videon. I bought my first car there and I got everything I expected! I bought a 2013 I want to give a BIG thank you to Nick Diguiseppe and the team at Videon. I bought my first car there and I got everything I expected! I bought a 2013 Dodge Challenger and it is everything that Nick said it would be. Nick and the team helped me through everything and everyone was very patient and easy going. I would recommend anyone looking to buy a car to Videon! More

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Picking out the perfect new car for me with Nick DiGiusseppe I had previously bought a Dodge Grand Caravan from this Videon Dodge dealership. I loved this car but it had 135,000 plus miles on it and I waned ano I had previously bought a Dodge Grand Caravan from this Videon Dodge dealership. I loved this car but it had 135,000 plus miles on it and I waned another car with less mileage. Nick DiGiuseppe sold me the Caravan 13 years ago and I was fortunate enough to have him find me a new perfect car. He found me the perfect car with low mileage , sunroof and other fun extras. I have had the car for a month now and I am still very happy with my choice. Nick worked out a trade in for my Caravan and secured a loan for me that was very manageable. I have always had confidence in this dealership for their service and still do! I always recommend Videon Dodge to friends and I also recommend Nick. He is very funny and works hard to find you the right car. I always leave there knowing I went to the right dealership. More

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Nick DiGiuseppe & Videon Jeep, fantastic personal experience My fiancé and I just bought a Jeep Grand Cherokee from Nick at Videon. Nick was fantastic to work with! I am a very picky customer that knew exactly My fiancé and I just bought a Jeep Grand Cherokee from Nick at Videon. Nick was fantastic to work with! I am a very picky customer that knew exactly what I wanted, and Nick was able to work with us to find me a gorgeous Grand Cherokee that was the right color, the right options, the right year, AND fit into our budget! He was not pushy, overbearing, nor did he ignore me, to speak only with my fiancé, an issue we commonly faced at other dealerships, which really irritates me. Nick has spent the time to ensure we could get an amazing Jeep for our tight budget. He didn't treat us any differently because of our tighter budget, he spent the time, and worked with us to make sure the Grand Cherokee we wanted would fit our budget. He didn't try to push us to a vehicle that wasn't what we wanted just to close the sale either. He is funny, easy to work with, upfront, personable, and made us feel comfortable, that he was not just working to sell a Jeep, but working to get us the best vehicle. He did suggest others, but when we turned them down, he was ok with that. After having gone to several other Jeep dealerships in the area, we really saw the positive difference among Videon, Miller, Barbera, Spirit, and Beans. Videon was the best experience, not high pressure, not being ignored because you're female, and a really personable, enjoyable experience with a competent, dedicated, entertaining sales rep! I honestly would recommend Nick and Videon to everyone. Also what was really nice was Steve Videon himself came over to say thank you to us, and spent some time talking to us. It was a great personal touch! That's really how it felt at Videon, they had a great selection, and it is a larger dealership, but still has the feel of a small personal dealership where you matter as the customer. Not like only the money you're spending is important, but your important as a customer!! More

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