The customer service experience I received at the dealership was Top Notch!!! They were extremely knowledgeable on all aspects of the vehicle I was purchasing and made the entire process seamless!!! Best car buying experience I’ve ever had!
"Best car buying experience in my life!"
- VW Mom
Amazing! The best staff and service you could ask for! The entire Anderson VW team in Crystal Lake, IL went above and beyond our expectations! A special shout out to our very attentive and thorough salesman, Frank! The entire team went the extra mile to find the perfect car for our family!
"Excellent experience "
This is our 2nd car from Crystal Lake VW. Excellent customer service. Very efficient car buying experience. Highly recommend and I would buy from them again
"Outstanding service at every turn. Very fair,honest pricing."
- Mandy M
Absolutely a five-star experience from start to finish. The attention to detail and follow up at this dealership is wonderful. The sales associates and management are honest, fair, and very pleasant to work with. I am really happy in hindsight, that we bought two cars from this dealership, and I would do it all over again. No regrets. Would highly recommend to anyone in the Crystal Lake area.
Other Employees Tagged:
, Luke in finance.
"Alex was amazing!!"
- Chris Forman
Could not be happier!! Great people throughout the entire process. I will definitely be recommending Alex to my friends and family!! To say completely satisfied would be a gross understatement!!
- John Blazier
The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and a former educator, hospital administrator, and former local chamber director I certainly believe in character, customer service and building relationships. This is EXACTLY what took place when I purchased a new vehicle from this dealership. A CLASS ACT team of people that worked so well together. Seamless! Thank you so much. :)
"Got my dream car!!!!! "
When I went to VW I was not expecting to get the car I got! But Alex Boro helped my dream come alive of owning a volkswagon Jetta! I would 12/10 recommend this dealership! Everyone is super nice and honest! Thank you Volkswagon of crystal lake!
Other Employees Tagged:
"Couldn't be happier!"
When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasing a new car. They were friendly and I never once felt pressured into a purchase. I simply told them my needs in a vehicle and they provided me with affordable and stylish options. I would recommend them to anyone! Especially, people like me that need a little extra explanation.
"Great experience with this dealership and their team"
I recently got a car from Volkswagen. Bruce showed me two cars that I was really interested in and had great knowledge of them both. I wound up going with a bug since I really like those cars. Once the decision was final Bruce got his team members, Lindsay and Nick to come talk with me and they both worked with me to help get me in this car. I'm really glad I got to work with them because they provided great customer service to me and my mother and got all of our questions answered and situation handled. I'm glad I came to this dealership. I wasn't let down by anyone there and I will definitely recommend you guys to my friends and family.