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Nick Harmon
Nick Harmon at Lake Chevrolet

Nick Harmon | Page 10

Service Manager

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.3
231 Reviews
4.3

231 Reviews

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231 Reviews of Nick Harmon

March 04, 2023

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Employee Rating

Excellent service and the technicians are the best,highly recommended this dealership to everyone that need’s service work More

by bottmann
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski

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February 22, 2023

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Employee Rating

Service was fast and friendly i did not have an apointment but nick said no problem great job i will go back anytime for service More

by Jeff ferstadt
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Recommend Dealer
Yes
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February 09, 2023

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Best service center ever. Clean progressive and best service advisor I ever had. Will be back More

by jjohnson88
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Yes
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February 03, 2023

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To high on fixing vehicles no discounts or anything to help out with The cost of repairs More

by Sha sha
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Pozarski , Joe Jones, Amanda O'Kimosh, Chad Sandman, Steven Thomas, John Webler

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Mar 03, 2023

Lake Chevrolet responded

Thank you for taking the time to provide us with your feedback. We're sorry to hear that you were unhappy with the cost of repairs and the lack of discounts that were offered to you. We understand that vehicle repairs can be expensive, and we strive to provide competitive pricing while still delivering high-quality service. We do offer discounts and promotions from time to time, and we apologize if these were not communicated to you during your visit. If you would like to discuss your repair costs in more detail, we encourage you to contact our service department to explore available options. We value your business and appreciate your feedback, as it helps us improve our services. If you have any further concerns or questions, please do not hesitate to reach out to us. We would be happy to assist you in any way we can.

February 01, 2023

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I don't think anything was done when Lake Chevrolet had my car for 3 days. My car still leak oil and because I'm not stupid, they didn't get away with not servicing my car that I paid for. More

by Shootie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Sandman

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Feb 14, 2023

Lake Chevrolet responded

We apologize for any inconvenience you may have experienced with your recent service with us. We understand that it can be frustrating when a problem persists even after a service has been completed. We want to make sure that you are completely satisfied with the work that was done on your car, so we'd like to invite you to bring your vehicle back to us to have it re-evaluated. Our technicians will take a closer look at your car to determine the cause of the oil leak and address any other issues that may need attention. We appreciate your business and want to ensure that you are completely satisfied with the service we provide. Thank you for bringing this to our attention and we'd like the opportunity to earn back your trust.

Feb 22, 2023

Shootie responded

I brought my car back and with Craig's help, it was determined that I had a head gasket leak. He submitted it to my warranty and everything was fixed. Thank you, Craig!

January 19, 2023

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Employee Rating

Shame on you! I paid $195 and you let me leave knowing you didn't provide the service. I sent an email to the manager, Nick, and never heard back. Do better! If I More

by Shootie
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Workmanship
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Service Communication
Recommend Dealer
No
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Feb 21, 2023

Lake Chevrolet responded

We apologize for the experience you had with us. It is never our intention to let a customer leave without providing the service they paid for, and we are sorry that this happened to you. We take all customer complaints seriously and aim to resolve them as quickly as possible. We apologize that you did not receive a response. We would like to make things right and ensure that you receive the service you paid for. If you could please reach out to us directly, we would be happy to discuss the situation further and come to a resolution. Again, we apologize for any inconvenience or frustration that this has caused. We value your business and hope to have the opportunity to make things right.

January 02, 2023

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The service was done in a timely manner and everyone was very friendly. I thought the price was fair. More

by Valerit
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Recommend Dealer
Yes

Other Employees Tagged: Amanda O'Kimosh, John Webler

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December 29, 2022

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Sat nice of them to get me in immediately and fix my engine light situation. Add added an oil change. Got it done within an hour. More

by lmarieg623
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jones

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December 23, 2022

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I always get red carpet service at Lake Chevrolet. Thanks again service apartment! Merry Christmas! More

by SUZYKEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski , Joe Jones, Amanda O'Kimosh, Chad Sandman, Steven Thomas, John Webler

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December 05, 2022

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Employee Rating

The service department always accommodates my hectic schedule, and always gets me in for regular maintenance. More

by mbouzek
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Service Time
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Recommend Dealer
Yes
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