Nick Lagas | Page 11

Very professional...excellent experience. This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Gr This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Great follow up. Highly recommend...great over all experience. More

by JOHNJUDKINS Verified Customer Verified Customer

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Top notch sales and dealer I purchased my third new bmw from herb chambers bmw. My client advisor, Nick Lagas, has gone out of his way in all three purchase to make it smooth an I purchased my third new bmw from herb chambers bmw. My client advisor, Nick Lagas, has gone out of his way in all three purchase to make it smooth and seem less. Would not purchase another bmw from anyone other than Nick Lagas and herb chamber bmw. Highly recommend Nick. More

by BOSCOJI Verified Customer Verified Customer

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The sales associate, Nick Largos, made the experience . Overall service was fantastic from viewing various car options, discussing car features, determining which car is best for my lifestyle and learning h Overall service was fantastic from viewing various car options, discussing car features, determining which car is best for my lifestyle and learning how to use the new computer system. Finance folks were also helpful with various recommendations for coverage. More

by THAISGASSI Verified Customer Verified Customer

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Great service and bonus car wash ; 0 ) Efficient and professional care of my car!! Able to provide me with Uber/Lift to and from work. Nick Lagas, whom was my sale person, is always a Efficient and professional care of my car!! Able to provide me with Uber/Lift to and from work. Nick Lagas, whom was my sale person, is always available to answer my questions and concerns. Always so helpful and pleasant to deal with!! More

by PSMITH20 Verified Customer Verified Customer

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Best car buying experience I've ever had! I don't like the process of buying a new car, not sure many people do. I must admit, Nick and Jano not only made the process painless, we actually had I don't like the process of buying a new car, not sure many people do. I must admit, Nick and Jano not only made the process painless, we actually had fun! I'm super happy with my new X3 and feel good that I got a fair deal. Will definitely be a return customer! More

by SEANM87 Verified Customer Verified Customer

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Jano was so nice, smart, honest and fair. I can not say enough about the integrity of the dealership. I felt a got a good deal and exceptional service and sales. Thank you I can not say enough about the integrity of the dealership. I felt a got a good deal and exceptional service and sales. Thank you More

by CAROLTOCCI Verified Customer Verified Customer

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Thought it would be torture But it was not. Nick in Sales, Sam in Finance, and Edwin made it all refreshingly relaxed and respectful. We felt that we were treated as equals by But it was not. Nick in Sales, Sam in Finance, and Edwin made it all refreshingly relaxed and respectful. We felt that we were treated as equals by patient and considerate professionals. We came from way out of town on a tip, and will come all the way in again for our next car. More

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First Class Service I purchased 3 BMW's from Herb Chambers BMW. The service team have been fantastic. Nick Mitrano, Senior Service Advisor, provides fantastic service an I purchased 3 BMW's from Herb Chambers BMW. The service team have been fantastic. Nick Mitrano, Senior Service Advisor, provides fantastic service and never misses anything. He is very smart as well. Matt Krappe, Service Director, provides First Class service. He is a true professional and extremely knowledgable as well. Matt and Nick always get the job done right the first time. I recommend to any BMW owner to get their cars from this dealer and their service! Nick Lagas and Jano are excellent sales team members and are fantastic in their roles. More

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100% Above and Beyond Customer Service! After searching for nearly a month for a specific late model BMW, we finally located one that matched our requirements at Herb Chambers in Boston. Af After searching for nearly a month for a specific late model BMW, we finally located one that matched our requirements at Herb Chambers in Boston. After traveling from Maine on a Friday afternoon, and dealing with unexpected traffic, we arrived at the dealership 5 minutes before closing. I went inside and was greeted by Nick Lagas. I explained that we had traveled from Maine to see a particular vehicle and requested just to see it in person, nothing else. The vehicle was on another lot and Nick offered to take us there. We felt bad because the dealership was actually closed, but took him up on his offer after he explained that he was completely fine with it. After seeing the vehicle we were certainly interested, but were also completely fine with making another trip in a day or two. Nick wouldn't have any part of that. He checked with the other team members required to complete the purchase and to my surprise everyone agreed to stay, and did it with a smile on their face. We finally wrapped up the purchase more than 2 hours after the dealership closed and never once felt like we were inconveniencing anyone. Working in sales myself, I know the last thing anyone wants to do is stay late on a Friday night for a "potential" sale. To top it all off Nick spent another hour going through every option and setting on the vehicle with my wife. In all of my years of purchasing cars I can honestly say that I've never seen anyone go above and beyond like Nick and the rest of the staff. I'm truly grateful and my wife is in love with her BMW. Thanks Nick and thanks Herb Chambers, you gained a customer for life! More

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Client service attitude stinks The moment we walked in the dealership the service reoresentative had a poor attitude. No service appointment noted, no loaner car, replacement part The moment we walked in the dealership the service reoresentative had a poor attitude. No service appointment noted, no loaner car, replacement part not on warranty. It went downhill from there. The sales manager delivered the loaner car after I complained, and felt he had just delivered an Olympic Gold medal. Much easier to just go to BMW Sudbury or give Mercedes Benz or Lexus your business. More

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