Nick Orbinati

Friendly staff who answered my questions thoroughly. Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up - but he was pleasant and helpful as well!) More

by LAMBLC Verified Customer Verified Customer

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Good service. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. More

by ANNEVANSTRANDER Verified Customer Verified Customer

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I didn’t realize that I had scheduled my appointment for the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen onl the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen online. I said that it was urgent and if there was any earlier appointments and they took my car in that same day and had it done before the end of the day. Super appreciative of the friendly staff and the great customer service! Thank you again! More

by S.NEOU Verified Customer Verified Customer

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The service was good. Can’t believe you charge for rotating tires and charge $35 for the service. Can’t believe you charge for rotating tires and charge $35 for the service. More

by JBMHALL Verified Customer Verified Customer

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Wait time for checking in was minimal. Everyone was respectful and friendly. The waiting area was very comfortable. The wait time for my car’s service was reasonable! Everyone was respectful and friendly. The waiting area was very comfortable. The wait time for my car’s service was reasonable! More

by KATHY48 Verified Customer Verified Customer

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Great service, stands by the work. Friendly, thorough. I trust Subaru of Utica to make sure my 2017 Impreza is running top notch and safe. Friendly, thorough. I trust Subaru of Utica to make sure my 2017 Impreza is running top notch and safe. More

by KAT11 Verified Customer Verified Customer

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Love that I can drop off and wait at home for a text. Thank you for the video showing repairs and possible future fixes that may be needed. Thank you for the video showing repairs and possible future fixes that may be needed. More

by TFSEARLES Verified Customer Verified Customer

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For some reason when I tried to give a review previously, it did not go through. We were very pleased with the service it did not go through. We were very pleased with the service More

by BARBARAMONIE Verified Customer Verified Customer

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Everyone we have dealt with has been very curteous and professional. I would highly recommend my friends and family to you! professional. I would highly recommend my friends and family to you! More

by SRILEY50 Verified Customer Verified Customer

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Serviced performed to our satisfication. Had an issue with a defective part but was taken care of with a loaner vehicle Had an issue with a defective part but was taken care of with a loaner vehicle More

by PARDEEMAN Verified Customer Verified Customer

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