Nick Orbinati | Page 12

Subaru of Utica responded

Thank you very much for trusting us with your tire repair needs. We're happy to have been able to help and get you safely back on the road following a valve stem replacement. Your feedback is sincerely appreciated, and we hope you'll choose to work with us again here at Subaru of Utica.

Subaru of Utica responded

Thank you for your positive feedback and patience while we tended to your vehicle. Regrettably unforeseeable delays can occur on occasion, and we apologize for any inconvenience you were caused. We're happy to hear you remain pleased with our efforts and will work to do better when you next visit.

Subaru of Utica responded

We're so glad to know you had a great experience with us at Subaru of Utica! Thanks for recommending our service and professionalism. We appreciate your support! Let us know if we can assist with anything else in the future.

Subaru of Utica responded

Thank you for your thoughtful feedback. Keeping our Subaru of Utica guests safely on the road is our highest priority, and we're happy to have been able to help with your repair and tire replacement needs. Drive safe and reach out to us again anytime we can be of service down the road.

Subaru of Utica responded

Receiving compliments regarding out team's professionalism always makes us proud, and we sincerely appreciate your kind feedback. Thank you for continuing to trust us with your time and business. Travel safe and we'll be ready here at Subaru of Utica when it's time to help you consider the new Forester.

Subaru of Utica responded

It's important to us that our service guests stay informed and comfortable while we tend to their vehicle, and Joanne will be proud to hear her assistance allowed us to reach that objective while working with you. Thank you for your kind feedback and trust in the Subaru of Utica team with your service needs. Drive safe an come back to see us again whenever we can next be of help.

Subaru of Utica responded

Thank you, Hope, for your business and positive feedback. Tyler will be proud to hear his responsive, respectful and informative assistance earned your commendations. We're grateful for the opportunity to be of service here at Subaru of Utica and hope to work with you again down the road.

Subaru of Utica responded

We're always happy to have you here at Subaru of Utica and thank you for the kind compliments. It's our pleasure to provide you friendly, professional service and a clean, refreshing waiting area. Travel safe and we'll see you again next visit!

Subaru of Utica responded

Hello, Ensuring that customers feel they have been heard and supported whenever they are voicing concerns about their vehicle is a top priority for our team. Your frustration surrounding the experience you have detailed is understandable and regrettable. I'd like to speak with you directly for more information and to see if we're able to help with an amicable solution to the issues your vehicle is experiencing. Please email your preferred contact method and availability to me at danielperkins@carbonecars.com and I will reach out to you at the earliest opportunity. Thank you, Dan Perkins Service Manager danielperkins@carbonecars.com

Subaru of Utica responded

We aim to provide customers with a seamless and pleasant experience at Subaru of Utica. It's rewarding to see we've hit the mark and earned your five-star review. Thanks for taking the time to share your experience. Come back and see us!