Nick Ortiz | Page 6

Service C Nick is very conscientious and professional! The service time was accomplished as promised. Nick also assisted with a referral for needed body work. Nick is very conscientious and professional! The service time was accomplished as promised. Nick also assisted with a referral for needed body work. Very satisfied customer! More

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Excellent service Execellent cosrumer service, professional, friendly and knowledgeable. I recieved my car on a timely manner and clean. I Also like the excelelnt Execellent cosrumer service, professional, friendly and knowledgeable. I recieved my car on a timely manner and clean. I Also like the excelelnt loaner convinient accommodations More

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Excellent Service Nick handled our service appointment with professionalism and showed a depth of knowledge. He went above and beyond to meet our needs and was always a Nick handled our service appointment with professionalism and showed a depth of knowledge. He went above and beyond to meet our needs and was always available for questions to which he provided understandable answers to. We were very confident leaving our car under his direction. Thank you Nick! More

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Awesome Nick is on top of things. Very fast and detail oriented. Very good customer service, will go back again. The loaner car was nice and new. Nick is on top of things. Very fast and detail oriented. Very good customer service, will go back again. The loaner car was nice and new. More

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Fixing scraping noise when opening driver's window The window was fixed promptly, and I was given a loaner car to use during the duration my car was at the dealer. Nick was very helpful!! The window was fixed promptly, and I was given a loaner car to use during the duration my car was at the dealer. Nick was very helpful!! More

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Excetional I have always had the best experiences at MBZ of LB. Your people are friendly and knowledgeable.. it's why I have bought my last 3 car at this deal I have always had the best experiences at MBZ of LB. Your people are friendly and knowledgeable.. it's why I have bought my last 3 car at this dealership and will remain loyal to MBZ of LB. Selene is a very bright and helpful Representative in service and as retire business owner I would say she's a keeper. From the Showroom to Service this location is wired up very well. Happy Holidays to All at MBZ of LB, Respectfully William F Caldwell Man of Leisure 310-529-0727 , More

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Wonderful experience! Service was better than expected. Nick was great, pleasant personality made the entire visit enjoyable! Being in HR I respect a great employee, Nick e Service was better than expected. Nick was great, pleasant personality made the entire visit enjoyable! Being in HR I respect a great employee, Nick embodies the characteristics of a valuable employee. More

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Best visit at Long Beach Mercedes EVER. MOST professional . This visit, by far, was the most professional visit EVER. Nick was excellent. Handled everything flawlessly and to top it off loaned me a new SUV to t This visit, by far, was the most professional visit EVER. Nick was excellent. Handled everything flawlessly and to top it off loaned me a new SUV to try out. That's brilliant. My beloved SUV is 4 years old and LBMB has been driving me nuts to trade it in . This was a strategic move on his part. very creative. I didn't buy it but.....I just loved it . Now my niece is looking for an SUV, a GLK like mine, only newer, in white with a light interior, so I'm sending her to you. Good job. Give Nick a big Christmas bonus. He knows how to work and he should be rewarded for his efforts. Paulette Matson More

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Service Rep. Service rep. was attentive and understood my needs, was up front on cost and turnaround. Explained the problem in plain English. He also keep in touc Service rep. was attentive and understood my needs, was up front on cost and turnaround. Explained the problem in plain English. He also keep in touch my text on the progress/status of my vehicle. More

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Last Minute Brake Pad Replacement (with loaner vehicle) Nicholas Ortiz was very helpful in servicing my car quickly (within 4 hours), and providing me with a loaner vehicle. I called the day before to sched Nicholas Ortiz was very helpful in servicing my car quickly (within 4 hours), and providing me with a loaner vehicle. I called the day before to schedule the service, and was accommodated. More

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