Nick Ortiz | Page 6
SERVICE ADVISOR
Mercedes-Benz of Long Beach
2300 E Spring St
Signal Hill, CA 90755
74 Reviews
Write a Review74 Reviews of Nick Ortiz
January 11, 2019
Service C Nick is very conscientious and professional! The service time was accomplished as promised. Nick also assisted with a referral for needed body work. Nick is very conscientious and professional! The service time was accomplished as promised. Nick also assisted with a referral for needed body work. Very satisfied customer! More
January 09, 2019
Excellent service Execellent cosrumer service, professional, friendly and knowledgeable. I recieved my car on a timely manner and clean. I Also like the excelelnt Execellent cosrumer service, professional, friendly and knowledgeable. I recieved my car on a timely manner and clean. I Also like the excelelnt loaner convinient accommodations More
January 04, 2019
Excellent Service Nick handled our service appointment with professionalism and showed a depth of knowledge. He went above and beyond to meet our needs and was always a Nick handled our service appointment with professionalism and showed a depth of knowledge. He went above and beyond to meet our needs and was always available for questions to which he provided understandable answers to. We were very confident leaving our car under his direction. Thank you Nick! More
December 14, 2018
Awesome Nick is on top of things. Very fast and detail oriented. Very good customer service, will go back again. The loaner car was nice and new. Nick is on top of things. Very fast and detail oriented. Very good customer service, will go back again. The loaner car was nice and new. More
December 06, 2018
Fixing scraping noise when opening driver's window The window was fixed promptly, and I was given a loaner car to use during the duration my car was at the dealer. Nick was very helpful!! The window was fixed promptly, and I was given a loaner car to use during the duration my car was at the dealer. Nick was very helpful!! More
December 04, 2018
Excetional I have always had the best experiences at MBZ of LB. Your people are friendly and knowledgeable.. it's why I have bought my last 3 car at this deal I have always had the best experiences at MBZ of LB. Your people are friendly and knowledgeable.. it's why I have bought my last 3 car at this dealership and will remain loyal to MBZ of LB. Selene is a very bright and helpful Representative in service and as retire business owner I would say she's a keeper. From the Showroom to Service this location is wired up very well. Happy Holidays to All at MBZ of LB, Respectfully William F Caldwell Man of Leisure 310-529-0727 , More
Other Employees Tagged: Toshi Sato, CHRISTIAN MAGANA
November 22, 2018
Wonderful experience! Service was better than expected. Nick was great, pleasant personality made the entire visit enjoyable! Being in HR I respect a great employee, Nick e Service was better than expected. Nick was great, pleasant personality made the entire visit enjoyable! Being in HR I respect a great employee, Nick embodies the characteristics of a valuable employee. More
Other Employees Tagged: CHRISTIAN MAGANA
November 21, 2018
Best visit at Long Beach Mercedes EVER. MOST professional . This visit, by far, was the most professional visit EVER. Nick was excellent. Handled everything flawlessly and to top it off loaned me a new SUV to t This visit, by far, was the most professional visit EVER. Nick was excellent. Handled everything flawlessly and to top it off loaned me a new SUV to try out. That's brilliant. My beloved SUV is 4 years old and LBMB has been driving me nuts to trade it in . This was a strategic move on his part. very creative. I didn't buy it but.....I just loved it . Now my niece is looking for an SUV, a GLK like mine, only newer, in white with a light interior, so I'm sending her to you. Good job. Give Nick a big Christmas bonus. He knows how to work and he should be rewarded for his efforts. Paulette Matson More
November 17, 2018
Service Rep. Service rep. was attentive and understood my needs, was up front on cost and turnaround. Explained the problem in plain English. He also keep in touc Service rep. was attentive and understood my needs, was up front on cost and turnaround. Explained the problem in plain English. He also keep in touch my text on the progress/status of my vehicle. More
November 09, 2018
Last Minute Brake Pad Replacement (with loaner vehicle) Nicholas Ortiz was very helpful in servicing my car quickly (within 4 hours), and providing me with a loaner vehicle. I called the day before to sched Nicholas Ortiz was very helpful in servicing my car quickly (within 4 hours), and providing me with a loaner vehicle. I called the day before to schedule the service, and was accommodated. More