Nick and John were very helpful informative with no
pressure. Was very pleased the way we were treated would recommend them both
pressure. Was very pleased the way we were treated would recommend them both
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by bgragido
Other Employees Tagged:
John Downs
Mar 04, 2025 -
Elmhurst Ford responded
Thank you for your fantastic review! We're so glad to hear that Nick and John provided helpful, informative, and pressure-free service. We appreciate your recommendation and look forward to assisting you again in the future!
I dealt with Nick and Sam during the process and they
were great. Very knowledgeable. They made the process as smooth as can be.
were great. Very knowledgeable. They made the process as smooth as can be.
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by acruz334
Mar 04, 2025 -
Elmhurst Ford responded
We truly appreciate your kind words! Nick and Sam are dedicated to making the process as seamless as possible, and we're thrilled to hear they provided you with a great experience. Thank you for choosing us!
Randy is a gracious gentleman with EXCELLENT customer
service. He has taken care of me in the past and earned my trust and respect. These days you don’t find good customer service as in past days howeve
service. He has taken care of me in the past and earned my trust and respect. These days you don’t find good customer service as in past days however Randy is an exception and an asset to Roesh Ford. He is always attentive, honest and nice to work with.
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by Sharon E
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Randy Holder
Dec 23, 2024 -
Elmhurst Ford responded
We truly appreciate your wonderful review! It’s great to hear about the exceptional service Randy has provided and the trust he’s earned. Your kind words about his attentiveness, honesty, and professionalism truly highlight the qualities we strive for at Roesch Ford. Thank you for recognizing his efforts, we’re grateful for your support and look forward to assisting you again!
This dealer is friendly and helpful.
Great follow up and continued communication on outstanding items, not just about sales.
Great follow up and continued communication on outstanding items, not just about sales.
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by chrisdalebrunner
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dave Roesch, Alex Salinas
Dec 23, 2024 -
Elmhurst Ford responded
We sincerely appreciate your thoughtful feedback! It’s wonderful to hear that our team’s friendliness, helpfulness, and dedication to follow-up and communication made a positive impact. Your satisfaction means the world to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again in the future!
I have always had great experiences with Roesch from the
sales people to the service department. I would highly recommend this dealership.
sales people to the service department. I would highly recommend this dealership.
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by hspeiden
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Elmhurst Ford responded
Thank you for sharing your positive experience with us! We're so glad to hear that both our sales and service teams have consistently provided great service. Your recommendation means the world to us, and we truly appreciate your continued trust in Roesch Ford. We look forward to serving you again!
Diego has taken care of me quickly when I was in a bind.
Without an appointment, I was back on the road in 2 hours. Thank you!
Without an appointment, I was back on the road in 2 hours. Thank you!
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by MJP2
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2024 -
Elmhurst Ford responded
We’re so grateful for your kind words! It’s fantastic to hear that Diego was able to assist you quickly and get you back on the road in just two hours. Providing efficient and reliable service is always our goal. Thank you for choosing Roesch Ford!
Nick and the team were fair, prompt and efficient.
It was a great buying experience.
It was a great buying experience.
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by mcarter11
Dec 16, 2024 -
Elmhurst Ford responded
Thank you for your kind review! We’re so glad to hear that Nick and the team provided you with a fair, prompt, and efficient buying experience. Your satisfaction means everything to us, and we truly appreciate the opportunity to assist you. Thank you for choosing Roesch Ford!
No pressure from these people 10 plus rating.
I will recommend to everyone to Nick
I will recommend to everyone to Nick
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by cin101757
Dec 07, 2024 -
Elmhurst Ford responded
Thank you for your kind words and glowing recommendation! We’re thrilled to hear about your 10-plus experience with Nick and the team. Creating experiences like this for every customer is what we strive for, and we’re always happy to assist. Thank you for choosing Roesch Ford!
After having gone to another Ford dealer about a week
prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing
prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing from them. This experience was perfection.
Nick Petrasz greeted us for our appointment. He was kind, calm, and patient. After looking at and driving 3 different Bronco Sports, we finally settled on the one we liked best. Nick walked us through the payment process, negotiated with us to get the price point we needed to be, and ultimately earned our business.
Sam Mellenthin in finance was also fantastic. Worked with us to get us to the payment we wanted, and had us out the door quickly.
Highly recommend Roesch Ford for a great experience. Glad we went back after all these years.
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by Thomas.Cook
Dec 07, 2024 -
Elmhurst Ford responded
Thank you so much for sharing your experience and for returning to Roesch Ford after all these years! We’re thrilled to hear that Nick, Sam, and the entire team provided you with such a smooth and enjoyable process. Creating experiences like this with each and every customer is our ultimate goal, and we’re so glad we could assist you in finding the perfect Bronco Sport. Your recommendation means the world to us—thank you for trusting us again!
Service was great.
Salesman was awesome. Very knowledgeable, everyone was very friendly can’t complain. Had the best experience
Salesman was awesome. Very knowledgeable, everyone was very friendly can’t complain. Had the best experience
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by DAISY_MC_21
Verified Customer
Verified Customer
Other Employees Tagged:
Mayo Cabrera
Dec 04, 2024 -
Elmhurst Ford responded
Thank you so much for your fantastic review! We’re thrilled to hear that Mayo, Nick, and the rest of our team provided you with such a great experience. Your kind words about their knowledge and friendliness mean a lot to us. We’re delighted that you had the best experience and look forward to serving you again in the future. Thank you for choosing Roesch Ford!