Dealership Experience
13 yrs
443 Reviews
Write a Review443 Reviews of Nick Poole
November 19, 2013
My daughter and I went to Valley Honda to scout out her first car. Having previously purchased a Honda Odyssey from Valley a few years ago, I expected an extremely satisfying experience. We went looking first car. Having previously purchased a Honda Odyssey from Valley a few years ago, I expected an extremely satisfying experience. We went looking through their used car inventory and found a reasonably priced vehicle. Nick said I could bring it to my mechanic and I had the car for the entire afternoon. Upon returning it, I received no negative feedback when I indicated I wanted to perform some further research before proceeding. That night I called Valley and negotiated a price over the phone. Such a welcome change from the old days of buying cars!! I fully intend to purchase my next vehicles from Valley, as I have always received superior service, whether it was from the sales staff or service staff. I constantly recommend Valley to my friends as I do to you, the reader. During the paperwork process, Nick was always available for reference as well as to keep us company as we moved to the next step. I liked working with NIck very much. More
November 16, 2013
I had a great experience at Valley Honda. It's a good dealership. People are very accommodating. I was planning to buy an Odyssey by spring of 2014 but instead I got it 5 months early, that's because o dealership. People are very accommodating. I was planning to buy an Odyssey by spring of 2014 but instead I got it 5 months early, that's because of Nick and Brian. They such a wonderful people. More
Other Employees Tagged: Brian Vogel
November 14, 2013
Nick and the folks at Valley Honda did a great job working with us in upgrading to the new 2014 Oddysey. Went to a few Honda dealerships in the area and definitely liked this one the best. The dealers working with us in upgrading to the new 2014 Oddysey. Went to a few Honda dealerships in the area and definitely liked this one the best. The dealerships modern open air environment provided a optimal place to look at the cars. No hard sell. Very patient with us as we made this important decision. Worked with us on price so that we came away feeling we got a good deal. After purchasing the car Nick spent a great deal of time explaining all the features on the car and how best to use them. Overall a very comfortable experience. More
November 09, 2013
My experince at Valley Honda was very pleasant. Nick is very knowledgeable and resourceful. I wanted to trade my old Honda (210k miles) for a new one, and he knew exactly who he needed to talk to in making very knowledgeable and resourceful. I wanted to trade my old Honda (210k miles) for a new one, and he knew exactly who he needed to talk to in making the deal. I never felt pressured, but instead like I had nick working on my side to get the best deal for ME. This is the way car-buying should be! No gimmicks, just good ol' fashion quality customer service! Thanks for a great experience! More
Other Employees Tagged: Jab Rahman
November 02, 2013
We had a great experience at Valley Honda! They have a beautiful dealership that was very accommodating for the time that the car buying process takes. Nick was very helpful and great to work with, we did beautiful dealership that was very accommodating for the time that the car buying process takes. Nick was very helpful and great to work with, we didn't feel like he was just trying to make a sale at all. He was just there to help us find our car and get through the process quickly. More
September 14, 2013
My wife and I came in here looking for a lease after her '03 Chevy finally died on us. We were also somewhat on our guard, since we'd been to another dealership prior to this one in Orland Park with a sales '03 Chevy finally died on us. We were also somewhat on our guard, since we'd been to another dealership prior to this one in Orland Park with a salesman who basically spoke as though my wife didn't exist the entire time (even though we made it clear several times the car was for her). However, our experience at Valley couldn't have been better. Nick was absolutely great throughout the entire process - helpful, informative, and honest, and not pushy in any way. This was the first time either of us needed a new car, and I was expecting a pretty rough nerve-racking experience, but the process here was completely smooth from start to finish, and we absolutely love the Civic we picked out. While I hope our other old car lasts as long as possible, if/when it goes, we already know that we'll be coming back here. More
August 20, 2013
My wife and I walked into Valley Honda ready to test drive a specific Honda CRV. As soon as we walked in Nick greeted us and helped us begin our journey towards owning this amazing vehicle. During the w drive a specific Honda CRV. As soon as we walked in Nick greeted us and helped us begin our journey towards owning this amazing vehicle. During the whole process, Nick was very friendly, courteous and always made sure that we were comfortable. He gave us water, let us sit in the comfy lounge area (during waiting times), and always informed us of what was going on. He helped us get an even better deal on the CRV than what we expected. I would recommend NIck to anyone wanting to buy a car. He is very professional, knows what he is doing, and makes the whole car buying experience go smoothly. I am glad that Nick greeted us at the door. Good job Nick! I am almost certain that we will be buying future Honda vehicles from Valley Honda. Nick was awesome, and the whole facility is pretty amazing and well organized. More
August 19, 2013
I purchased a Civic EX-L from Nick. One of the best car purchasing experiences I've ever had. With arriving at the dealership later in the evening you would have thought that we would have been rushed or p purchasing experiences I've ever had. With arriving at the dealership later in the evening you would have thought that we would have been rushed or pressured into making a decision. This was not the case with Nick and his sales manager Mohit. They both showed great patience with my wife and me helping us acquire the civic model at a fair price. At no time did we feel that we had to buy a car, in fact we wanted to buy a car from Nick even if it took till after closing to make that decision. Definitely will recommend Nick at Valley Honda to anyone shopping for a car. More
Other Employees Tagged: Mohit Saini
August 18, 2013
Nick is positive, professional & pays attention to detail. We purchased 2 new vehicles, an Accord & a CR-V. He handled both transactions with with the most patience we have ever seen displayed by a detail. We purchased 2 new vehicles, an Accord & a CR-V. He handled both transactions with with the most patience we have ever seen displayed by a car salesman. He even came in on his day off to personally deliver the CR-V! It was the most positive experience we have endured, buying a car ever, from a very warm, welcoming, honest to goodness, smiling, wholesome, going to take care of you 100% kind of guy! We would highly recommend Nick Poole's assistance when you are in the market for your next vehicle. More

