Nick Prom
Nick Prom at Chevrolet of Culver City

Nick Prom

General Sales Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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2 Reviews
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2 Reviews

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2 Reviews of Nick Prom

November 17, 2025

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Employee Rating

I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terribl More

by georgerusadze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Luna , Hunter

Nov 17, 2025

Chevrolet of Culver City responded

Hi George, I’m very sorry for the delays, lack of updates, and the ongoing issues with your repair. This is not the experience we want for our customers. I will be touching base with your service advisor, Juan Silva, to review your vehicle’s status and make sure you receive a clear update and resolution right away. Please feel free to contact me directly at cdiaz@chevroletofculvercity.com so I can ensure this is handled properly.

Nov 17, 2025

georgerusadze responded

Thank you, i appreciate it. I got an update right after my review and thank you for that. Just for your or Hunter's notice i don't have to pay a penny for engine mount change as i had it in service and my warranty was covering everything as it still was under 100k miles. The fact that they missed huge issue during the inspection and let me drive off with my car half way fixed is not my fault. I'm already loosing my income as i'm unemployed while my car is sitting at the dealership. Really frustrating

August 10, 2025

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Employee Rating

Incompetent dishonest rude untrustworthy unempathetic false promises unreliable unworthy unresponsive unhelpful unsatisfactory non-negotiable staff. when I purchased my vehicle on July 10th as of date A More

by da.star2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 11, 2025

Chevrolet of Culver City responded

It's disheartening to hear about your experience, and I sincerely apologize for the inconvenience you've faced. This is not the level of service we strive to provide, and it's concerning that communication has been lacking. We want to address this issue promptly and ensure you have a reliable vehicle as soon as possible. Please reach out directly so we can work towards resolving this matter together. Thank you, Nevin - General Manager - nb@driveculvercity.com