Nick S.
Nick S. at Vision Buick GMC

Nick S.

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.3
295 Reviews
4.3

295 Reviews

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295 Reviews of Nick S.

October 29, 2025

Dealership Rating
Employee Rating

I had to bring my vehicle in five times to have some touch up paint done, and it still is not perfect. More

by pineapplepalms
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 25, 2025

Dealership Rating
Employee Rating

Very Professional No problems . Except the waiting room It would be nice to see a cooler or fridge with bottle water .Along with the same boring stuff on the television jazz it up a More

by trichmond218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle P.

Oct 28, 2025

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 24, 2025

Dealership Rating
Employee Rating

Failed inspection due to my car needing a computer update. It took a week to figure it out but they gave me a rental at no charge and didn't charge me for the service. More

by CLWITNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 24, 2025

Dealership Rating
Employee Rating

Generously accommodated my needs as a walk - in customer. NYS inspection was done quickly as I waited. All involved were very courteous and acted as professionals keeping my needs as their highest priority. More

by dtcampagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2025

Dealership Rating
Employee Rating

Frank went above and beyond to repair my2010 GMC Canyon. He contacted a junk yard to get a crucial part. More

by Jbacon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 19, 2025

Dealership Rating
Employee Rating

The service dept kept me updated with what was wrong with my truck. Called when it was done very nice employees to work with. More

by Cathy K
Recommend Dealer
Yes

Other Employees Tagged: Tom C. , Jake was my sales person he was great to work with.

Oct 20, 2025

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2025

Dealership Rating
Employee Rating

Too expensive for repairs. Saved $700 by going to other mechanic on my last visit More

by jodi.drone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2025

Vision Buick GMC responded

"Jodi.drone" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2025

Dealership Rating
Employee Rating

I am satisfied with Vision. The service and Phil who we dealt with twice when looking to lease our SUV was friendly and professional. He didn’t pressure us. Thank you and we wil More

by annettezieg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 13, 2025

Dealership Rating
Employee Rating

The staff are friendly. But the shop is not very accommodating. After recently purchasing the vehicle months later both batteries died and needed repaired. The batteries wer More

by shelly092314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom C. , Donna and Scott were very helpful

Oct 14, 2025

Vision Buick GMC responded

Shelly. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and easy to talk to. Jake B was awesome. We told him what we wanted and there was no haggling on price as we said what we could afford. I would highly recommend thi More

by BUFFY56B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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