Nick S.
Nick S. at Vision Buick GMC
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Nick S. | Page 2

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.6
57 Reviews
4.6

57 Reviews

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57 Reviews of Nick S.

April 11, 2024

Dealership Rating
Employee Rating

Easy interaction with the service department. Friendly and customer-oriented. Quickly resolved an issue related to discrepancy between the estimate and final bill More

by H.NENADIC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom C., Nancy C-L., Mike Hutt

Apr 11, 2024

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2024

Dealership Rating
Employee Rating

Friendly service people, clean waiting room. Service was down in a timely manner. Not very easy to make an appointment. More

by jac_4031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 23, 2024

Dealership Rating
Employee Rating

Took my truck in for a oil leak, so far so good. It was a slightly expensive. More

by SSTEWAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

March 10, 2024

Dealership Rating
Employee Rating

They were courteous and did exactly what was needed to be done to my vehicle More

by rmporcaro
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 08, 2024

Dealership Rating
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Appointment wasn’t properly scheduled. Time to complete basic services was long. If I had been paying, this would have been expensive. More

by dannyh90210
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan F., Tom C., Michelle P.

February 16, 2024

Dealership Rating
Employee Rating

It's not like the old vision gmc when I made appoint the person making the had no idea how long it would. When I got there they 2.5 hours at 2 hours they said it would 2 more hours, so I was there for hours More

by jimtryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2024

Vision Buick GMC responded

We value and appreciate your business, Jim. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

November 06, 2023

Dealership Rating
Employee Rating

Under new ownership and still going through that and the lack of enough personnel. Appointments for vehicles are not taken on time and take a lot longer to complete. The good thing, and one of the reasons More

by maggielipton1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino

Nov 06, 2023

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

October 29, 2023

Dealership Rating
Employee Rating

The staff are super friendly and helpful. Wonderful experience! I would totally recommend to anyone! More

by Cab1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2023

Dealership Rating
Employee Rating

Helpful and polite, interested in keeping car running well, can recommend them with no hesstation More

by Acesapair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle A Lovejoy

Oct 30, 2023

Acesapair responded

Kyle Lovejoy and tech installing battery were very helpful!

October 29, 2023

Dealership Rating
Employee Rating

Very dependable service department. If you need to leave your car, they will shuttle you right to your home. More

by tmunding1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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