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Nick Salazar

Overview Reviews (27) Inventory (143)

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Nick Salazar

Nick Salazar | Page 2

Service Advisor

Toyota On Western

6941 S Western Ave
Chicago, IL 60636

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27 Reviews

Overview Reviews (27) Inventory (143)

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27 Reviews

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27 Reviews of Nick Salazar

June 15, 2024

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Employee Rating

Service great very efficient , the workers very friendly and polite and kept me in the loop of things all the time . and polite and kept me in the loop of things all the time . More

by SANCOR70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 17, 2024 -

Toyota On Western responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota On Western.

June 13, 2024

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Employee Rating

Muy buen servicio rapidos amables me trataron muy buen si lo recomiendo a toda las personas lo recomiendo a toda las personas More

by GRALIR1572

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gaudencio Chavez

Jun 13, 2024 -

Toyota On Western responded

Thanks for sharing your thoughts about your experience with Toyota On Western. We appreciate your business and hope to see you again soon!

June 12, 2024

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Employee Rating

Need an operable Car Wash. Drive in dirty, drive out dirty. Leaving your place of business with a dirty car. 😞 Drive in dirty, drive out dirty. Leaving your place of business with a dirty car. 😞 More

by RAGSDALELIZ8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 13, 2024 -

Toyota On Western responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. We hope to see you again here at Toyota On Western!

June 12, 2024

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Employee Rating

They take longer than expected. Wait time for a simple oil change and Tire Rotation was 3 hours long.. Wait time for a simple oil change and Tire Rotation was 3 hours long.. More

by ROB5HH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2024 -

Toyota On Western responded

We apologize for the long wait and any inconvenience it may have caused. We sincerely value your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

June 12, 2024

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They were very thorough on finding the issue with my car and customer service was good and customer service was good More

by TWOCUTE4U38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Harris

Jun 12, 2024 -

Toyota On Western responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg and Nick met your expectations. Thank you for choosing Toyota On Western, we look forward to having you as a valued customer for many years to come!

June 07, 2024

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Hello greetings so far so good with everything excellent service. FYI, this is Richard Cadena. service. FYI, this is Richard Cadena. More

by ARCYMAX56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 07, 2024 -

Toyota On Western responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 04, 2024

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Employee Rating

Been going to them for over 30 years so their service is very reliable,great very reliable,great More

by CUMA3710

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 04, 2024 -

Toyota On Western responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Toyota On Western, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2024

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Employee Rating

For some reason, the personal in this dealer is always angry. They pass by you, and they don’t even acknowledge you. And even when you talk to them with that best of your attitude, they always answer in a angry. They pass by you, and they don’t even acknowledge you. And even when you talk to them with that best of your attitude, they always answer in a rude manner. More

by LALOMINO68

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Gerardo Paredes, Ignacio Godinez, Leo Peralta, Nerhu Pina, Tony Bedolla , Gaudencio Chavez, Ismael Pineada

Jun 03, 2024 -

Toyota On Western responded

Lalo,,, Are you sure? you pointed out 8 employees 6 in sales and 2 in service. We are known for being most easy going dealership not the crabiest,,,,, what happened? this almost seems like a prank. please call me Ray the GM 7738847235 We appreciat and respect our customers, it's impossible for these many people to be rude to one person at the same time. I'm intrigued. please call me

Jun 03, 2024 -

Toyota On Western responded

Jun 03, 2024 -

LALOMINO68 responded

Before anything else, thank you for answering my review. I took my time to do the survey. I’m taking my time to respond so believe me it’s true. I’m not the kind of person that just for something minor give bad reviews. If I go to this dealer is because it’s too close to my house. But it’s not the first time people in the front desk don’t even acknowledge me. I’ve been standing in front of the front desk for 5 to 10 minutes and nobody even my turn their head to my location. So I make myself notice in the most polite way and is at that time when they answer but they are very rude. Check your video surveillance cameras so you can look at me just trying to see if somebody can help me and nobody does. So I get out of the office and go to the back just looking for my car before I ask anything.

June 03, 2024

Dealership Rating

Employee Rating

Service was done in a timely manner, good customer service. Car is under warranty. Working with computerized cars, you have to be careful who works on your car. I've used this dealership for many ye service. Car is under warranty. Working with computerized cars, you have to be careful who works on your car. I've used this dealership for many years, and this is my 4th Toyota. My grandson is still driving my 2012, that I gave him when he went to college 7 years More

by PARKERTAYLOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Otto Brantley

Jun 03, 2024 -

Toyota On Western responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 02, 2024

Dealership Rating

Employee Rating

It's was good the price is to high need to charge less ok ok ok More

by DINK228

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Harris

Jun 03, 2024 -

Toyota On Western responded

Thank you for the feedback for our service department We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance.

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