Nick Shepherd | Page 14

Jarred, Kelly and the service team are awesome. Installed new rotors and brakes. Price was great and even reset a sensor for me. Didn’t upsell me any unneeded services but did give a great recommendation fo new rotors and brakes. Price was great and even reset a sensor for me. Didn’t upsell me any unneeded services but did give a great recommendation for a future service that will be needed. More

by clint_tener Verified Customer Verified Customer

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Excellent customer service Extremely technically Excellent customer service Extremely technically competent with multiple different issues with various vehicles over the years. They always go the e Excellent customer service Extremely technically competent with multiple different issues with various vehicles over the years. They always go the extra mile, above and beyond!! More

by CHRISTINEDREWNIAK Verified Customer Verified Customer

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The dealership handled the problem in a timely manner.They checked out the problem and I was completely satisfied with their findings. Hopefully it won’t happen again. manner.They checked out the problem and I was completely satisfied with their findings. Hopefully it won’t happen again. More

by BJGLINGLE Verified Customer Verified Customer

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After experiencing some poor customer service and work at another shop, I was recommended Auto Park and they did not disappoint they got the job done quicker and more efficiently than the other shop! I would another shop, I was recommended Auto Park and they did not disappoint they got the job done quicker and more efficiently than the other shop! I would and will take my car back there anytime! More

by Aswint Verified Customer Verified Customer

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Everyone at Auto Park has always done an awesome job to help us out and we really appreciate how quickly we have our service needs taken care of! We are really grateful to you all! help us out and we really appreciate how quickly we have our service needs taken care of! We are really grateful to you all! More

by TAMATHA.WEIR Verified Customer Verified Customer

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I don't think you should be required to make comments in order to process this survey. I answered all questions. Service and people was all very good and nice. order to process this survey. I answered all questions. Service and people was all very good and nice. More

by JJJX3CZAJ Verified Customer Verified Customer

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This dealership, though small exceeded all of the big city excuses for a "service" department. They bent over backwards to help us. Thank you Kelly! city excuses for a "service" department. They bent over backwards to help us. Thank you Kelly! More

by lovlivnlaf Verified Customer Verified Customer

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Everyone was very nice and helpful. I have been going here for years. Reasonably fast service. I would definitely recommend them to everyone. Thanks again here for years. Reasonably fast service. I would definitely recommend them to everyone. Thanks again More

by bbb1710 Verified Customer Verified Customer

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Clean place, everyone is super nice and helpful. They Clean place, everyone is super nice and helpful. They are understanding, they explain everything very well. Were great with my kids and have them col Clean place, everyone is super nice and helpful. They are understanding, they explain everything very well. Were great with my kids and have them coloring pages More

by mshidler99 Verified Customer Verified Customer

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I broke down in my motor home in Indianapolis race weekend, after having it towed twice, second time to Andy Mohr Ford truck center. They charged me to look at it, and said the part I needed wasn't m weekend, after having it towed twice, second time to Andy Mohr Ford truck center. They charged me to look at it, and said the part I needed wasn't made anymore and was not fixable. I am now 150 miles away and got no additional help from this dealer. A friend of mine from my 45 years in the car and truck rental business told me about Auto-Park Ford in Bremen. Called and talked to Nick(Parts Manager) who was very helpful and tried to find a part but was unable. I drove over to Auto Park the next day and then talked to Nick and service manager Jarred, who together with Kelly found me a used part in FL to try. We then discussed a rebuilt engine and installation costs if the engine was damaged or the part wouldn't work. They then got my motor home towed to Bremen, checked out the engine and found it to be undamaged, got the used part installed, and got me back on the road. These people CARED and were willing to help a total stranger solve a very difficult situation. When they get the new Ford Maverick in, I will be over to see them again. I am so glad to see that Ford customer service is still alive at Auto Park Ford! Robert A. McCasland More

by Robert A. McCasland Verified Customer Verified Customer

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