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Nick Skidmore
Nick Skidmore at Joseph Chevrolet

Nick Skidmore

Management

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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2.8
6 Reviews
2.8

6 Reviews

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6 Reviews of Nick Skidmore

November 12, 2025

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Employee Rating

Buyer Beware. We purchased a truck that within 24 hours had a transmission light on and within 48 hours was not drivable. We contacted the dealer who initially was More

by teachcaw28
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tiant Hanson

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September 20, 2025

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Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st More

by Brian_roedig
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Chevrolet, Sandra Pomeraning, Jenna Joseph, Karl Mueller, Chris Mcintosh

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Sep 24, 2025

Joseph Chevrolet responded

Thank you for your review. We want to assure you that we do not use AI for our phone calls. Our phones are answered by real people, and if you left a message it may have been during a busy time when our staff was tied up helping other customers. We are sorry you did not receive a return call as quickly as expected. Please reach out directly to our service manager so we can review this and assist you.

July 29, 2025

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Was satisfied with the work and didn't take to many days. Keep me updated on what was needed to be fixed. More

by JEFFELLISON4490
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Joseph, Karl Mueller , Bill Cullen

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Aug 08, 2025

Joseph Chevrolet responded

Thank you for sharing your experience! Our team is dedicated to ensuring every customer feels valued, and your wonderful comments truly reflect their hard work. We look forward to seeing you again soon!

July 20, 2025

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I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Sandra Pomeraning, Jenna Joseph, Karl Mueller , Bill Cullen

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Jul 21, 2025

Joseph Chevrolet responded

Thank you so much for the 5-star review! We’re glad to hear your service was completed smoothly. We apologize for the confusing text you received afterward, our automated system doesn’t always sync in real-time with the appointment status, and it can sometimes send the wrong message after an appointment is closed out. We appreciate your understanding and look forward to seeing you again next time!

June 20, 2025

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Best dealership in all the land ! ! I have never had better service. Amazing team at JC !! More

by CREEKSONGFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Joseph, Karl Mueller , Bill Cullen

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Jun 20, 2025

Joseph Chevrolet responded

We genuinely appreciate your wonderful feedback! Knowing that our team provided an excellent experience makes us proud. Your comments are a great reminder of why we do what we do!

June 11, 2025

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Employee Rating

All good except for the fact that they made a verbal promise to get me a second key fob was not kept. Make xxxx sure anything they promise to you is put in writing!!! More

by dalescott7ds
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Karl Mueller , Bill Cullen, David Martin

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Jun 26, 2025

Joseph Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with us at Joseph Chevrolet. However, we sincerely apologize for the oversight regarding the second key fob and understand how frustrating it can be when verbal promises are not fulfilled. Your point about putting promises in writing is duly noted, and we appreciate your suggestion. Ensuring that our customers' expectations are met is our priority, and we will work to improve our communication processes to prevent this from happening again. We value your business and would like to make this right. Please reach out to us directly, and we will do our best to assist you in obtaining the second key fob. Thank you for your understanding, and we hope to serve you better in the future!

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