Nick Woods | Page 2

I purchased a new car from Zeigler Honda Racine. Everything went great. Everyone there provided me with great customer service. They went above and beyond to make my car buying experience smooth and Everything went great. Everyone there provided me with great customer service. They went above and beyond to make my car buying experience smooth and easy. I want to particularly shout out appreciation to: Matt Douvikas (GM), Sarah Petersen (customer relations manager), Nick Woods (sales), Max Anotine (customer relations manager), and Tim Olson (finance manager). More

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Zeigler Honda and Miguel are GREAT! Buying a car is one of our least Favorite things to do. (We don't buy cars often.) Miguel made this venture a lot less painful for us. He answer Buying a car is one of our least Favorite things to do. (We don't buy cars often.) Miguel made this venture a lot less painful for us. He answered our questions, was patient with us, respected us, and all around was a good fit for us and helping fulfill our needs. Thank you so much for a positive experience. A special shout out to Nick when Miguel needed an extra hand. Thank you! Nice work! More

by CATCHAFALLINGSTAR Verified Customer Verified Customer

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Alfredo was very kind and helpful throughout our whole process. 10 out of 10. Will be coming back. process. 10 out of 10. Will be coming back. More

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Miguel took ownership of the multiple issues i had and was able to get people together at last minute from contact issues, to making sure the front license plate bracket was installed. I also witnessed h was able to get people together at last minute from contact issues, to making sure the front license plate bracket was installed. I also witnessed his interactions with other customers, and was able to also solve their needs/ wants as well. More

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When buying the car, I was pushed extensively to purchase add-ons which I communicated that I was only there to buy a car and no add-ons. Eventually, we settled on adding certification as a low apr was offer add-ons which I communicated that I was only there to buy a car and no add-ons. Eventually, we settled on adding certification as a low apr was offered. The used car I bought was a previous cigarette smokers car and I was told the dealership could get the smell out. When I initially picked the car up, it smelled heavily of cigarettes and I had to come back to get it cleaned and it still heavily smells like cigarettes. My clothes and hair constantly smell like cigarettes now and it is very bothersome and I am extremely disappointed in the dealership letting me know they can take care of the smell but not being able to get it out. If I had known the smell would be such an issue, I would have not bought the car in the first place. It was also a hassle to get a second key for the vehicle from the dealership. I had to ask for the inspection report in order to be granted a second key for the car which should've came with the car in the first place. I have had to take off of work several times and drive an hour both ways to visit the dealership several times after purchasing the car. Overall, I did not see my first car buying experience to go poorly like this and having to deal with this many hurdles, only to be unsatisfied with the car More

by yukikoweiss Verified Customer Verified Customer

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