Nick Younger | Page 10

I like that I didn’t have to go to the dealership and they came to me. The mechanic you sent was very helpful and quick. Thank you they came to me. The mechanic you sent was very helpful and quick. Thank you More

by jimamundson Verified Customer Verified Customer

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Great service and workmanship. I am very pleased with the service department and will be back when the need arises. Good work! I am very pleased with the service department and will be back when the need arises. Good work! More

by clb4ccb Verified Customer Verified Customer

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Transmission oil change seemed to go OK. I was grateful I was able to get that in early morning Saturday and get it done within a two hour turnaround time. Todd helped me with that and he’s I was grateful I was able to get that in early morning Saturday and get it done within a two hour turnaround time. Todd helped me with that and he’s always been good about helping. I Got a discount and pricing because I was able to use my points. More

by GREENK_G001 Verified Customer Verified Customer

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Got my oil change quicker than I expected to. Short notice. And very friendly staff Short notice. And very friendly staff More

by JOHNKRUEGER657 Verified Customer Verified Customer

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Amy had great follow up and addressed every issue I had when I brought my truck in. when I brought my truck in. More

by TDIEHR Verified Customer Verified Customer

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I can’t say many nice things about the sales part of this business or their office management BUT I had the best experience with the accessory department! 5 stars for them all day long. The very best serv business or their office management BUT I had the best experience with the accessory department! 5 stars for them all day long. The very best service, polite and so helpful/ patient. One of them sat in my truck with me and helped me set up Ford Pass which is something the salesperson should have done. I can’t wait for the next service I am planning as I know the customer service will be stellar. Jase was wonderful. More

by JANEED5311 Verified Customer Verified Customer

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Parker and Corwin Ford were great to work with! Parker listened to our needs and found the right truck. Parker listened to our needs and found the right truck. More

by GARY@IDAHOMOUNTAIN.COM Verified Customer Verified Customer

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I had no issues with the repair or quality of work completed. This shop is always thorough and good quality repairs / work. The only issue I had was with the length of time and lack of updates. Th completed. This shop is always thorough and good quality repairs / work. The only issue I had was with the length of time and lack of updates. The repair took much longer than initially quoted with no periodic updates along the way. The only updates I received from the service rep were after calling or texting to ask for an update and several times with the promise to check with the technician and get back to me either ASAP or by the end of the day and each time not delivering on that promise. The 3 day fix turned into 10 and the website provided to check status stayed at vehicle checked in (step 1) for the first 5 days and “inspection in progress” (step 2) for the next 5 days. The service rep finally called at 1pm to tell me the repair was complete. I responded that I would be there in an hour or so. I arrived 1 hour and 15 minutes later to a filthy truck that could have been washed at some point in the hour+ prior to my arrival. Those may seem like little things, but that simply the service I have come to expect from this dealer I have worked with for the last 15 years. More

by KOREYHALL Verified Customer Verified Customer

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They are very courteous polite and most of your service writers are knowledgeable. Your dealership is clean bright and inviting for your customers. I have used your dealership for service only writers are knowledgeable. Your dealership is clean bright and inviting for your customers. I have used your dealership for service only More

by gpajackwagon Verified Customer Verified Customer

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Professional and efficient. Called and gave updates as needed and completed work in a timely manner. Called and gave updates as needed and completed work in a timely manner. More

by rvtours Verified Customer Verified Customer

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