Nicky Talbott

I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to be the normal thing to do. I bought a brand new car and have been inconvenienced three times to take it in, I expected better from their new state of the art service facility and building. We have bought several vehicles from here but unless we see something change will most likely shop other dealers first. More

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I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the fi and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the finance officer, we walked out with the car. She has followed up asking how we like the car and that if we need anything to let her know. Usually buying a car isn’t a pleasant experience but it was for me. A big thank you to Nikki and Jeff. More

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Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. straightforward manner for customer. Understanding needs is important in sales. More

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I had a great experience at Ken Ganley Jeep dealership in Mentor. All of the staff was very professional, knowledgeable and kind. I couldn’t be happier with my purchase. Mentor. All of the staff was very professional, knowledgeable and kind. I couldn’t be happier with my purchase. More

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First thing I wanna say Nicky was a very helpful salesperson. She really knows her job well & she help me with two vehicles this year. She got in touch right away. If you wanna buy your self a vehic salesperson. She really knows her job well & she help me with two vehicles this year. She got in touch right away. If you wanna buy your self a vehicle il say please call Nicky & Jeff the manager they will help you the most they can. Makes anyone come back to same place if you get treated well.. More

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They were amazing and made the deal go very smooth. Would do business with them again. Would do business with them again. More

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Dealership is beautiful and everyone was so nice. I worked with Nicky and she was very knowledgeable! I worked with Nicky and she was very knowledgeable! More

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Very nice staff and wonderful service got me in. New truck and out very fast New truck and out very fast More

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We received top-quality service with our Product Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wante Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wanted without feeling pressured to buy. For a positive experience, go to Ken Ganley Chrysler-Dodge-Jeep-Ram in Mentor and ask for Nicky. More

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Nicky was incredibly helpful and patient. She answered my many questions and addressed my concerns. She made me feel comfortable with my decision. I would definitely recommend working work he She answered my many questions and addressed my concerns. She made me feel comfortable with my decision. I would definitely recommend working work her! More

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