Dealership Experience
7 yrs
Industry Experience
5 yrs, 1 mo
Languages Spoken
English
63 Reviews
Write a Review63 Reviews of Nicole Brown
June 17, 2022
I needed to get my daughter into a new car before college. After doing some preliminary research on the current market, I went back to Sun Toyota after having a terrific experience with my vehicle p college. After doing some preliminary research on the current market, I went back to Sun Toyota after having a terrific experience with my vehicle purchase in the past. Nicole was an absolute pleasure to work with. She was exceptionally knowledgeable and understanding of our needs and worked with us and our budget. She went out of her way during the process to secure us a fair deal in a tight market. Never did I nor my daughter ever feel pressured. Nicole's transparency, honesty and personal attention were tremendously appreciated. Sun Toyota has a rock star in Nicole. Would go to her first on any car purchasing needs I may have in the future. Couldn't recommend her any higher. You won't be disappointed! More
June 17, 2022
Nicole was extremely helpful and patient with me. She took the time to explain everything and never pressured me into anything I didn’t want. She’s the best! She took the time to explain everything and never pressured me into anything I didn’t want. She’s the best! More
April 12, 2022
About $5k in hidden fees over advertised price. I have been shopping all across central florida with almost a dozen dealers, and it was the most unprofessional, condescending, and rude sales team I I have been shopping all across central florida with almost a dozen dealers, and it was the most unprofessional, condescending, and rude sales team I dealt with. (Mind you I only spoke to two women, so hopefully the other staff is better.) I recommend taking the time to go to any other Toyota dealership. Staff needs some training on how to speak to customers. At the end of our conversation of me inquiring about the hidden fees, I told her thanks for the info and wished her a good week. Directly after, Jackie sent me a reply and this is a copy of the beginning of her two paragraph reply/rant to me: “FYI. As a consumer you should want your dealer of choice to make a profit that way they stay in business” More
Other Employees Tagged: Jackie Olson
April 03, 2022
Nicole Brown is honest. I hate buying a new car because of the constant BS that people say. This market in particular has the potential for the most lies. I had been with Vi I hate buying a new car because of the constant BS that people say. This market in particular has the potential for the most lies. I had been with Village Toyota since 1989 for my first new car, a 1990 Toyota Camry. Then a Paseo, another Camry and a corolla, another 2 Camrys and a Scion xB. Now I wanted an AWD and a Hybrid. Below I tell the story about how I got I'm touch with Sun Toyota and Nicole Brown but for this review, I give my recommendation to Nicole without reservation. Nicole, Jackie, Nael, Marc and even Ferris Hamden got involved. Come to think of it, I clicked on the "Talk to John" on the website and even though he didn't contact me back, he did ask Nicole to take care of me as I was driving over an hour away. JOHN MARAZZI is the owner btw. So yes, trust Sun Toyota, even in this market. Deals are not like deals of yesteryear but they are honest about whats going on. I looked up cars in consumer reports and a Kia Telluride was top pick. I found a used one in ocala but they wanted $64,900 for it. I wanted another Toyota. Village has been crooked since Jerome took over the service department, trying to make my 90yo father think he needed this that and the other thing done to his car. I had already left them the first time they ripped me off by charging me for an alignment 2 month after I bought the car because I got new rims and tires but on but the worst was charging me $60 for putting in am air filter and 90 for pouring a can of fuel injection cleaner into my tank. The general manager agreed to make me a deal when I was ready for a new car. That never happened. DeLuca was the same. I then used True Car and local dealers contacted me but no one was dealing, just getting as much as they could. I'm grateful for Nicole and the team. More
Other Employees Tagged: Ferris Hamdan, John Marazzi, Jackie Olson, Willy Patti, Rachel Bell
March 17, 2022
Nicole Brown was so amazing ! ! She was helpful and upfront ! She wasn’t pushy and truly wanted to help me get where i could be with financing my vehicle ! Thank you Nicole and tha ! She was helpful and upfront ! She wasn’t pushy and truly wanted to help me get where i could be with financing my vehicle ! Thank you Nicole and thank you suncoast for helping me get my first car !! ❤️ More
Other Employees Tagged: Jose Galindo

