Nicole Cutler
Nicole Cutler at Mercedes-Benz of Midlothian

Nicole Cutler

Service Advisor

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

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4.7
123 Reviews
4.7

123 Reviews

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123 Reviews of Nicole Cutler

November 05, 2025

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Employee Rating

Everyone is very professional and extremely friendly. Love the video you receive while service is being performed More

by Beverly Vaughan
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Booth , Tink

October 26, 2025

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So far so good service! The issue was fixed that I brought it in for. More

by wilkinsm65
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Recommend Dealer
Yes

October 19, 2025

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Excellent service representative in Scott Lambert. He does a wonderful job of scheduling and delivering on his promises! More

by dtribblesr
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lambert

September 14, 2025

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Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments More

by EWARE108
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Recommend Dealer
Yes

September 14, 2025

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I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair More

by dharti87
Service Price Transparency
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Recommend Dealer
No
Sep 14, 2025

Mercedes-Benz of Midlothian responded

Good afternoon. We apologize for the dirty loaner car. The mileage limit of 75 miles is per day, not for the duration of the loaner agreement. We are sorry for any confusion there.

September 13, 2025

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The best customer service and they are very helpful and answered all questions thank you More

by MOHAMEDGARAWI
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Anderson, Tarek Hakki

September 10, 2025

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I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!! More

by jjgriffi501
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Recommend Dealer
Yes

September 06, 2025

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The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More

by melvagreen97
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Recommend Dealer
Yes

September 06, 2025

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Nicole is such a great service advisor, she has always gone the extra mile for us when we drop off our suv. Any problems we may experience, she is sure to check out and solve along with great communicatio More

by KST1179
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Recommend Dealer
Yes

September 06, 2025

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Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More

by mzzchill2012
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Recommend Dealer
Yes
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