Nicole Cutler

Extremely friendly people. Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experien Very responsive and clearly explained everything. In addition, they got me in and out in a hurry which was important to me. Overall, a great experience. More

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I drove my vehicle in unexpectedly because of battery issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was com issues. I did not have to wait, and the service department processed my car for repair and I left it there to be picked up after the service was completed. More

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Nicole was terrific to work with on my repair. I always receive excellent service from MB of Midlothian. I always receive excellent service from MB of Midlothian. More

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Everyone is very professional and extremely friendly. Love the video you receive while service is being performed Love the video you receive while service is being performed More

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So far so good service! The issue was fixed that I brought it in for. The issue was fixed that I brought it in for. More

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Excellent service representative in Scott Lambert. He does a wonderful job of scheduling and delivering on his promises! He does a wonderful job of scheduling and delivering on his promises! More

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Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments More

by EWARE108 Verified Customer Verified Customer

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I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair takes more than a week, there should not be such a mileage limit. More

by dharti87 Verified Customer Verified Customer

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The best customer service and they are very helpful and answered all questions thank you answered all questions thank you More

by MOHAMEDGARAWI Verified Customer Verified Customer

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I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!! Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!! More

by jjgriffi501 Verified Customer Verified Customer

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