Nicole Cutler | Page 3

this dealership is concerned about your car and making you happy. I like that my representative Nicole was great. I genuinely felt like she cared about what I cared about when it came to my car and the co you happy. I like that my representative Nicole was great. I genuinely felt like she cared about what I cared about when it came to my car and the condition it’s in. More

by DST1486 Verified Customer Verified Customer

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MB Midlothian used to have a loaner service but now it is a rental service by the mile. We own MB for the last 18 years and bought 3 from this dealer but i guess loyalty doesn’t mean much these days. The sam a rental service by the mile. We own MB for the last 18 years and bought 3 from this dealer but i guess loyalty doesn’t mean much these days. The same service that cost $815 in January now costed me $1050. Not sure what’s going on but this is not what we expected! More

by LUISB1967 Verified Customer Verified Customer

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Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service. very knowledgeable and kindly provides exemplary customer service. More

by Brenda Verified Customer Verified Customer

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Service agent Scott was very helpful and responsive helping me get back on the road helping me get back on the road More

by scottkrow Verified Customer Verified Customer

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They are not customer focused anymore. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. There’s nothing exclusive about my experience at this dealership. I might as well own a Toyota at this point. More

by EAD Verified Customer Verified Customer

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It’s always a pleasure working with Nichole at MB of Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is Midlothian. It’s not just her, she is just the first point of contact when I schedule maintenance. The whole team is people who love cars. My CLK is older so maintenance is our relationship. The new cars are very impressive and one day I will speak with the team out front, but the parts and service teams are the real heroes. More

by Ronin Verified Customer Verified Customer

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Knowledgeable tech and sympathetic to my needs. There was a unresolved damage issue in which as a customer i was questioned bur overall good service. There was a unresolved damage issue in which as a customer i was questioned bur overall good service. More

by E_MINNIE1 Verified Customer Verified Customer

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Consistently exceeding expectations, MB Midlothian is a top tier service (and sales) provider, I recommend without hesitation. top tier service (and sales) provider, I recommend without hesitation. More

by JQ Verified Customer Verified Customer

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Didn’t like that you only got 75 miles on the Rent-A-Car a day in my own car I put at least 100 miles a day on a day in my own car I put at least 100 miles a day on More

by LOUISANDERSONJR Verified Customer Verified Customer

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After a very poor experience last year, I was very pleased with Nicole and the team. pleased with Nicole and the team. More

by sprior0 Verified Customer Verified Customer

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