Nicole Wilson | Page 10

Great Service Had an appointment no wait time for them to get to my vehicle and service advisor kept me posted on the status of my vehicle. Had an appointment no wait time for them to get to my vehicle and service advisor kept me posted on the status of my vehicle. More

by TALMA.D.TAYLOR Verified Customer Verified Customer

Report | Print

they took very good care of me and my truck they just give good service, will always have my truck service there. I had own a 2010 ford truck before and had it serviced there.. they just give good service, will always have my truck service there. I had own a 2010 ford truck before and had it serviced there.. More

by BADASSBUCK375 Verified Customer Verified Customer

Report | Print

GREAT EMPLOYERES BEST PLACE TO GET A VEHICLE TO BUY, SELL, OR SERVICE. LOVE THIS STORE! THEY HAVE ALL WAYS BEEN GOOD TO ME, WOULDNT WANT TO GO ANYWHERE ELSE BEST PLACE TO GET A VEHICLE TO BUY, SELL, OR SERVICE. LOVE THIS STORE! THEY HAVE ALL WAYS BEEN GOOD TO ME, WOULDNT WANT TO GO ANYWHERE ELSE More

by SNOOPYSHAW Verified Customer Verified Customer

Report | Print

Great Very friendly and beautiful smile. Kept me update throughout my service visit. Very good experience. I would definitely be back to McLarty Ford servi Very friendly and beautiful smile. Kept me update throughout my service visit. Very good experience. I would definitely be back to McLarty Ford service department. More

by robertharris001 Verified Customer Verified Customer

Report | Print

excellent Very excellent care by the associate. She was very expert with handling customers with a pleasant personality. I think that she is very qualified for Very excellent care by the associate. She was very expert with handling customers with a pleasant personality. I think that she is very qualified for her position. More

by GEORGE.WILLIAMS194 Verified Customer Verified Customer

Report | Print

Poor customer service and workmanship Purchased a car here and everyone was helpful. From customer service to the technicians . I got my oil changed and custom things done a few times and Purchased a car here and everyone was helpful. From customer service to the technicians . I got my oil changed and custom things done a few times and felt I was appreciated. Then one weekend I got my normal oil change and was charged over double for it. Rep stated that oil prices went up. Got my tires rotated as well. When I got 30-40 mins away from the shop i received a call from the rep stating that I was overcharged, asked for refund for the price difference rep stated we’d just make sure next time you come you are charged right . Advised him that I was hearing noise from the wheelwell as well, brought it back and was basically told they didn’t have time to look at it and just to get new tires. Asked could they switch them back and was told to come back another day ...came back another day and was told it’s no sense in changing them back because of the tires. Asked was that the reason of the noise the tech stated he doesn’t know because he’s not a certified tech and was giving keys and left there . I just feel like they don’t care about the customer. I don’t know what changed I felt valued before and the last 4-5 visits have been poor. I will not be goin back anymore and advised my mom(who I recommended she by a car this dealership and she did) not to as well. I hope no one else is experiencing the discrimination that I have there and that changes are made. More

by CHRISJONESDSB Verified Customer Verified Customer

Report | Print

Great Service Great service and willing to help you out. Worked with me to get things fixed and ready to go. Definitely will be going back for my next service Great service and willing to help you out. Worked with me to get things fixed and ready to go. Definitely will be going back for my next service More

by JADE_DRAGONII Verified Customer Verified Customer

Report | Print

Experience was great Under promised, over delivered for the value that was performed. Went beyond what I have been use to from other sources. Help was offered to answer al Under promised, over delivered for the value that was performed. Went beyond what I have been use to from other sources. Help was offered to answer all my concerns. More

by BRADBRADLEY74 Verified Customer Verified Customer

Report | Print

Oil change/ The Works I went in for an oil change, tire rotation, tire pressure check etc. The service advisor was very friendly and the whole process was completed in abo I went in for an oil change, tire rotation, tire pressure check etc. The service advisor was very friendly and the whole process was completed in about an hour!! In addition they even offered me a breakfast danish and coffee. I think that was a nice gesture. I would definitely recommend Marks Service department if you need a quick lube😀. More

by JENNIFERJOHNSONAKA Verified Customer Verified Customer

Report | Print

Excellent service The service department is always taking care of me and continues to be a great place for me to do business. I enjoy working with everyone from all th The service department is always taking care of me and continues to be a great place for me to do business. I enjoy working with everyone from all the advisers to the cashier to service manager More

by DL Verified Customer Verified Customer

Report | Print